HELP Needed - Pricing Law

Newbie_22

Its actually debited as 2p and the invoice they have sent me shows 2p. The item is no longer on the website so I have no idea the actual cost £450.00 is a random search guess.

molerat

When does their t&c's state the contract is formed ? Most now state on despatch as it allows them to stop silly pricing mistakes.

They made an invitation to treat.
You made an offer.
They accepted your offer.
They took the sum mutually agreed from your card.
They produced an invoice for the transaction at the agreed amount.
They despatched the goods.

Morally it is up to you but legally I cannot see anything wrong. I believe they are stuffed. Call it a penalty for corporate incompetence.

zppp

what is the website, this sounds a bit dodgy to me

Newbie_22

molerat wrote: »

When does their t&c's state the contract is formed ? Most now state on despatch as it allows them to stop silly pricing mistakes. What paperwork have you got for it and what price is on that paperwork. I believe they are stuffed. Call it a penalty for corporate incompetence.

Its does state on despatch. Im going to check on the paper work when I get home as Im at work at the minute.

BackOnTrack

It looks like you may have been lucky and will not have to pay any extra. As the order was despatched your offer to buy the product for £0.02 has been accepted and the contract agreed. I'm basing this from what I have read at:

http://www.out-law.com/page-436

This assumes that the company you have ordered from have similar T&C's to Amazon.

Looks like you may have been lucky.

redpete

Newbie_22 wrote: »

:mad:

Why the "mad" smilie? You spotted a pricing error and thought you'd got an expensive something for almost nothing, now they might have spotted their mistake and might be trying to recover from it. Slightly irritating that your scheme might not have worked but hardly something to make you angry.

Newbie_22

redpete wrote: »

Why the "mad" smilie? You spotted a pricing error and thought you'd got an expensive something for almost nothing, now they might have spotted their mistake and might be trying to recover from it. Slightly irritating that your scheme might not have worked but hardly something to make you angry.

The mad smiliy was more fustration as not knowing what to do really. I have tried to contact them but had no response. Just dont want a big bill down the line really

zppp

BackOnTrack wrote: »

It looks like you may have been lucky and will not have to pay any extra. As the order was despatched your offer to buy the product for £0.02 has been accepted and the contract agreed. I'm basing this from what I have read at:

http://www.out-law.com/page-436

This assumes that the company you have ordered from have similar T&C's to Amazon.

Looks like you may have been lucky.

molerat wrote: »

When does their t&c's state the contract is formed ? Most now state on despatch as it allows them to stop silly pricing mistakes.

They made an invitation to treat.
You made an offer.
They accepted your offer.
They took the sum mutually agreed from your card.
They produced an invoice for the transaction at the agreed amount.
They despatched the goods.

Morally it is up to you but legally I cannot see anything wrong. I believe they are stuffed. Call it a penalty for corporate incompetence.

I think it depends entirely on the terms of sale in the contract. I think the OP needs to state either the website, or the relevant terms and conditions. It will then be possible to assess what the legal situation is.

Degenerate

molerat wrote: »

They made an invitation to treat.
You made an offer.
They accepted your offer.
They took the sum mutually agreed from your card.
They produced an invoice for the transaction at the agreed amount.
They despatched the goods.

Morally it is up to you but legally I cannot see anything wrong. I believe they are stuffed. Call it a penalty for corporate incompetence.

Yep. Once they sent the goods out the transaction was complete. They have no right to cancel. They're trying to recover their loss with a bluff.

dmg24

Degenerate wrote: »

Yep. Once they sent the goods out the transaction was complete. They have no right to cancel. They're trying to recover their loss with a bluff.

You have ignored (and don't know about) the concept of mistake, which *could* allow the retailer to rescind the contract.