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Problems with MyCityDeal/Groupon

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  • Jwoffy
    Jwoffy Posts: 55 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    Hi

    I have also had problems with Groupon. I brought 2 home keratin treatments, I was told it would be a 2-4 week delivery. Well to cut a long story short, its now been nearly 3 months and I have not received the products. I have called Groupon 5 or 6 times to be told that its being looked into and I will have a refund in 5 working days. Obviously this hasnt happened and the lastest excuse is that it may take longer as the vouchers have been redeemed which makes it look like I have received the products. I have emailed them, called them, they have hung up on me...its a joke! I am sick to the back teeth of calling them and wasting my time! £60 is a lot of money just to lose so can anyone advise where I can go from here. I think I have waited long enough now and Groupon should have got this sorted. Never again will I purchase from them :mad:
    Started comping October 2013

    Wins - Nov 2013 - pair of Clothes Show Live tickets - Dec 2013 - family tickets for Strictly Come Dancing - March 2014 - £100 gift voucher for Smyths
    -
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