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MYSTERY SHOPPING THREAD 18 - please don't mention client names or fees on here!!

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  • redzhell
    redzhell Posts: 351 Forumite
    Part of the Furniture 100 Posts
    Was all ready to do my RE pizza delivery call when OH suddenly produced a BOGOF voucher which would have given me a better discount than doing the report. Why go through all the hassle of doing a report when they won't allow you to use any vouchers? Its a no brainer. Assignment was quickly released. Hope someone else was able to make use of it.

    MG what reason did you give when you released the assignment? I'm quite tempted to accept a few then release using the reasons "Assignment fee too low" or "Report was too long". Wonder if they'd pay any attention? I'm sure people talked about this a few threads back when those 2 options were added.
  • redzhell
    redzhell Posts: 351 Forumite
    Part of the Furniture 100 Posts
    Diamonds79 wrote: »
    I have just done my first phone shop. The sales person who actually served me did not ask, or tell me about many of the areas covered in the questionnaire. However, another sales person who was sitting on a neighbouring desk, then pitched in & covered the majority of these missing areas. How do I fill out the form? Do I answer yes these areas were covered, or no they weren't.
    Thanks

    If I was doing the report myself, I would say that they have been covered but ensure that you emphasise that another member of staff pitched in and give their name on the report. Just report back on what actually happened.
  • redzhell wrote: »
    If I was doing the report myself, I would say that they have been covered but ensure that you emphasise that another member of staff pitched in and give their name on the report. Just report back on what actually happened.

    Thank you ;)
  • serendipity2706
    serendipity2706 Posts: 1,843 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    edited 6 February 2011 at 1:19PM
    Just popped in to say hi :wave:

    I've just signed up with a load of MS companies to earn a bit of extra cash (no - I haven't seen Mary Portas on the TV...) and spent the last 2 days reading this thread!!

    I signed up on Tuesday, and have already done a burger job for Gap, a pizza job for RE. Got a phone shop for GfK booked in on Monday, and another burger job for Gap in a week's time. From reading all the posts, I know these aren't great jobs, or for particularly brilliant companies, but I'm prepared to serve my time and do these before hopefully getting something better further down the line!

    I have a quick question for anyone who's done a pizza job for RE....I went straight on the website to do the report (after eating the pizza :rotfl:) and couldn't do it as the phone call hadn't been uploaded. It said to come back in 24 hours, but I'm a bit concerned that I'll have missed the deadline for the report.....how long does it usually take for the MP3 phonecall to hit the website?

    Thanks!

    Katie x

    My last one on a Friday evening didn't arrive online until Monday so I couldn' t do the report until then.
    Just a tip, make sure you listen to the phone call before doing the report so that everything ties in, particularly the timings etc.
    I think you can log in tho and just click the bit that says did you do the visit, then save it.
  • bylromarha wrote: »
    proshopper wrote: »

    ***Tries to imagine proshopper skulking round corners in dark glasses and a long mac with a briefcase full of dictaphones, smartphones, laptops, stopwatches and any other gadget you may need when MSing***

    Plus the ruler to measure foam on the top of coffees :D:D
  • I've been accepted for TMDC!! And when I'e checked the list there are 2 hotel visits really close to me. Does anyone know if they're open at the weekend, or should I wait until tomorrow morning to call them?

    Monday- friday 9 to 5.30
    phone calls. Once you get up a few levels you can email too.
  • My last one on a Friday evening didn't arrive online until Monday so I couldn' t do the report until then.
    Just a tip, make sure you listen to the phone call before doing the report so that everything ties in, particularly the timings etc.
    I think you can log in tho and just click the bit that says did you do the visit, then save it.

    Thanks for the tip - I figured it out and listened to it again while doing the report. The MP3 was on first thing this morning so it's done and dusted. On to the next one.....
  • Plus the ruler to measure foam on the top of coffees :D:D

    Always a metre rule: you never can tell how thick that foam might be!:rotfl:
  • Argh, I fell asleep last night while writing report, woke up today to find 3 shops have been deallocated for not being completed in time. None were particularly good payers but all for the same company :( I can see my leaving docs coming on Monday :/ Moral of the story - drink coffee and not wine when writing up reports :rotfl:
  • Rosy_Violet
    Rosy_Violet Posts: 392 Forumite
    edited 6 February 2011 at 4:53PM
    Argh, I fell asleep last night while writing report, woke up today to find 3 shops have been deallocated for not being completed in time. None were particularly good payers but all for the same company :( I can see my leaving docs coming on Monday :/ Moral of the story - drink coffee and not wine when writing up reports :rotfl:

    If you did the shops then drop the agency an email or telephone them in morning if you can. If you explain you didn't manage to enter them on the system by deadline they will more than likely reinstate them so you can enter data tomorrow. Most agencies are happy to do this as the job has been done and saves them finding another shopper. There are occasional events that would stop a report being submitted on time; provided you let them know asap then they can be very understanding. It would be a shame for you to lose out after taking the time to shop.
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