RewardsFirst.co.uk [TEXT DELETED BY FORUM TEAM]

mackam55

Beware of a company named Rewardsfirst.co.uk

The first I knew about this company was when they appeared on my bank statement after the had taken out £15.
Although I still haven't figured out how they managed to get my details.
Somehow they must trick people into tick a box on applications for other stuff, probably in minute print somewhere where you don't notice it.
However once you registered they keeptaking your money for a supposed discount scheme.
So Beware.
After doing a bit of searching around on the net I also found out that they don't even have a real contact address.

[Deleted User]

Had a quick glance at the site. Everything is laid out in the t&cs, including a full registered company address.

Not a fan of this sort of scheme, but they don't seem to do anything wrong.

parist

Just did a first ever order with zavvi.co.uk - at the end of the transaction it had a link to receive £10 Cash Back on the current Zavvi.com purchase.

Rewards First Membership to the Rewards First programme for 30 days FREE.

After the 30 day free trial, a membership fee of £14.95 per month will be charged by Rewards First to the credit or debit card entered on the registration form and then each month so long as you remain a member. To can cancel at any time you can either visit their website or by calling an 0845 number and you will no longer be charged. If you cancel within the first 30 days, you pay nothing.

But having read the previous reports I think I will pass on this, even though I spent only £12 with Zavvi. I'm not sure I want to pass mmy CC details just for a £10 reward.

Jigga

9588 wrote: »

so you are a rep,

Adaptive, I suggest that you read this post before making any further 'official' comment:
https://forums.moneysavingexpert.com/discussion/781221

MSE TEAM PERMISSION: CUSTOMER SERVICE DEPARTMENTS

Company representatives are actively encouraged to post on the forum to provide good customer service to MoneySavers. They should not be using the opportunity to tout for business. We need to know in order to legitimise it. Where permission has been given for a company/person to specifically post there will be a note from the MSE Team. If someone has posted claiming to have been given permission but this has not been followed by a MSE team note please report it to [EMAIL="abuse@moneysavingexpert.com"]abuse@moneysavingexpert.com[/EMAIL].

Leo91

Just a quick post to say I was in the same predicament. Looking at my statement I was worried I had my account hacked until I remembered what had happened. But after a bit of a wait on the phone I got through and they cancelled my account so they say, I await to see if it's true..

NorthwestLL

Deleted_User wrote: »

Had a quick glance at the site. Everything is laid out in the t&cs, including a full registered company address.

Not a fan of this sort of scheme, but they don't seem to do anything wrong.

I disagree.

I noticed a similar scheme when i bought a ticket on thetrainline.com

After buying train tickets there's a jpg image which looks like a continue button. Most unsuspecting people would click continue to confirm their ticket booking (when in fact the sale has already completed).

Your details are then automatically taken and you are signed up for this other service.

I think this is deceptive!

donalda_2

can someone help me get phone number to contacr rewardsfirst as they have been taking £14.95 from my bank acc for months have cancelled the card but bank has told me to contact the company can get the number thanx

meer53

donalda wrote: »

can someone help me get phone number to contacr rewardsfirst as they have been taking £14.95 from my bank acc for months have cancelled the card but bank has told me to contact the company can get the number thanx

Try the contact us section on their website, It's 0845 026 1091 plus it's usually on your bank statement.

donalda_2

its not showing on bank statement and bank could not help us told us to go on internet to get details,had to cancel bank card but was told by the bank that they could still take the money every month,and they could not help us.

Former_MSE_Andrea

Hi

RewardsFirst has asked us to post on here in reply. MSE doesn't endorse anything a company says on the forum.


I work with Adaptive Affinity Ltd which operates the Rewards First and I'd like to firstly apologise for your experiences to date.

I've read your post and just want to take this chance to help if I can. I would just like confirm that

* We do not get passed any information from 3rd parties

* You physically have to enter all your details onto our sign up page (a copy of which I'm happy to send you)

* We always send a welcome email with information about the programme AND how you can cancel by phone (on 0870 143 2343), email (contact@rewardsfirst.co.uk)

Unfortunately I can't track from this feed your email address to confirm or cancel your membership with us. May I recommend that you call/ email against the above details to cancel, where our UK CS team will be more than happy to help.

Also it would be great if you could post back so we know how you got on.

Jenelle

Zeerust

For those who would like to write a letter, I looked up the address that 'rewardsfirst' is registered under .... see below.


Domain name:
rewardsfirst.co.uk

Registrant:
Adaptive Affinity Ltd

Registrant type:
Unknown

Registrant's address:
Cavendish House
369 Burnt Oak Broadway
Edgware, Middlesex
HA8 5AW
United Kingdom

Registrar:
Easily Limited t/a easily.co.uk [Tag = WEBCONSULTANCY]
URL: http://www.easily.co.uk

Relevant dates:
Registered on: 27-Apr-2007
Renewal date: 27-Apr-2013
Last updated: 03-Feb-2011

Registration status:
Registered until renewal date.