aol increasing prices

kezzygirl

Hi all,we are in a contract with aol until May 2011.We are paying 14.99 a month for basically crap internet that cuts off and is slow etc.
They sent us an email last week telling us that as of january, our broadband will be £19.99 per month.I am disgusted at this.....19.99 for just internet.

Where do we stand with this?are we within our rights to cancel the broadband without paying fees as they have changed terms of contract so to speak?any advice would be great as i totally begrudge paying it.They have got us between a rock and a hard place.

JJ_Egan

Look at your terms and conditions .

https://forums.moneysavingexpert.com/discussion/2895644

jje

penrhyn

Do you know why your internet is slow and cuts off?
Sounds like you are on a non LLU product, check if their are any LLU operators on your exchange on the samknows website.

kezzygirl

JJ_Egan wrote: »

Look at your terms and conditions .

https://forums.moneysavingexpert.com/discussion/2895644

jje

wow thanks for that!i did look at the t&c's when they sent the email but couldnt read it properly.I will be cancelling!woooo!thanks