Switching from AOL after price increase . I need help with sky llu

thatsmyusername

Hello forum . First post :beer:

Ok I received an email early last week stating my broadband with AOL was increasing to £19.99 . I have been with them for many years paying £14.99 ( Im well out of contract ) . On the day of receiving the email i have asked to leave and for them to issue a MAC code which they have failed to do now after 2 telephone calls and numerous emails . I have now reported them to the ispa . Lets see where it goes

Ok once i get the mac code i looking at joining sky . Sky and TalkTalk are the only llu providers in my are of Stourport ( WMSTU ) .

My question is though , i don't want to alter the line rental from BT as i don't pay for this somebody else does in the household so can i have sky llu broadband without line rental ? Also what is sky talk and how does this work as i have looked on sky's website and cannot find much information about this . Im asking as i only pay for the broadband again someone else pays for call cost . Ideally i want the broadband to remain the same cost as i was already paying £14.99

Thanks for your help

Tis

I too have been with AOL for over 10 years. I pay £12.99 and was horrified that "as a result of the VAT increase" my subscription was going up to £19.99. Yes, I thoght VAT increase was 2.5%!!
I called and was told that the letter had just been sent to all customers regardless. The chap I spoke to said my subscription would not rise this much but unsure of actual rise until 1 Jan. You may want to check this out further.

penrhyn

Sky Unlimited broadband is £12.50 for Sky subscribers (£15 if you are not), if you take Talk (i.e their phone service) its £7.50.
You don't have to move your line rental to Sky, in fact I would not recommend it.

thatsmyusername

Tis wrote: »

I too have been with AOL for over 10 years. I pay £12.99 and was horrified that "as a result of the VAT increase" my subscription was going up to £19.99. Yes, I thoght VAT increase was 2.5%!!
I called and was told that the letter had just been sent to all customers regardless. The chap I spoke to said my subscription would not rise this much but unsure of actual rise until 1 Jan. You may want to check this out further.

Totally different story to what i was told . I was told that the rise to was to bring my price plan inline with the other price plans because aol have been taken over .

penrhyn wrote: »

Sky Unlimited broadband is £12.50 for Sky subscribers (£15 if you are not), if you take Talk (i.e their phone service) its £7.50.
You don't have to move your line rental to Sky, in fact I would not recommend it.

So if im right sky talk means swap your line over from bt to sky ?

We are a sky subscriber but we are on te friends and family discount and i don't want it to effect the reduction we also get on this

penrhyn

No it means you swap your calls over to Sky, you still pay line rental to BT.

thatsmyusername

penrhyn wrote: »

No it means you swap your calls over to Sky, you still pay line rental to BT.

Oh thats not what i wanted as all the bills are shared in the house , i pay for the broadband so its down to me to sort it out

Do you know if you can take sky broadband without sky talk ?

penrhyn

Yes you can, but it will cost £12.50/month.+ set up charge.

iwb100

penrhyn wrote: »

No it means you swap your calls over to Sky, you still pay line rental to BT.

I have sky talk and we pay our line rental to Sky?

macman

iwb100 wrote: »

I have sky talk and we pay our line rental to Sky?

Sky Talk does not require you to take your line rental from Sky. You have a choice.

penrhyn

iwb100 wrote: »

I have sky talk and we pay our line rental to Sky?

If that's the case then welcome to the Hotel California?:D

iwb100

penrhyn wrote: »

If that's the case then welcome to the Hotel California?:D

Thanks, we could probably get it cheaper then?

Only recently signed up as we moved house and did the whole thing through sky, tv, broadband and phone, having never had sky before.

Its enough a month, but so far, touch wood, am very impressed with Sky and their service and the quality of what we have.