Missed incoming calls - Orange

ceh209

This happened when I was calling my BF. When he phoned Orange they found there was a 3g issue in the area he was usually in. He switched off 3g and hey presto it worked. After a while he turned it back on and it worked fine, the fauly must have been fixed by then.

Lesson being, phone orange and see if there's any problems in your area.

balusri

I have exactly the same problem. I work in Cardiff city centre and many of the calls go straight to voicemail or it just rings for a while for the caller, but I don't hear anything in my end. This is where I have full signal - 4 bars in my mobile. I dont think there is a problem with the phone as it works fine at home. 3G might be causing this problem as I have it switched on always to check my mails. Is there any other way other than switching 3G off?

wilykit

this happened to me and my boyf today - we both have Blackberrys on Orange. I called him this afternoon, it rang and rang then went to voicemail. He then called me back but my phone didn't even ring, then I got a text saying I had a missed call from him!!

This seems to be happening more and more!

JackAndrew95

This has happened to me. ALOT

I wasnt happy, so i rang orange na d explained what happens. they tell you somethings to o with your phone and it dosent make a differance. that was the first call. Second they tell me something to do with my Voicemail? then i got told its ''Network Congestion''

The network used to be great, its not anymore.

BTW im using a Orange San Francisco

Exhortation

Gordon_Hose wrote: »

He sounds like he has anger management issues.

That was my first thought.

simax

It's a combination of network congestion and the fact that most phones these days are smartphones and a lot of people now have email on their phones. If you have email set up wrong on the phone it can cause the data connection to stick, which in turn can prevent calls from coming through - this is more prevalent in 2G as data prioritises over a voice call, hence going straight to voicemail. If you have push email set up and it isn't "life and death" to have immediate email, then turn the push feature off and set the phone to "pull" the emails every 15/30/60 mins etc. This will ensure the data connection closes and your calls will then come through OK.

Also, don't have push mail set up unless your email provider supports it (which isn't many providers) as it won't work and it sticks the data connection.

Take this from someone who knows, as I deal with these issues every day!