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Sold ebay item, 5 months later buyer does a cc chargeback!

13

Comments

  • Thanks for the update OP
  • I wouldn't bother going to the police as they wouldn't be interested.

    As it now stands, you have suffered no financial loss, as the only one to have lost money is Paypal.
    They may attempt to take it further, but I wouldn't be surprised if they just write it off.

    It's taken a bit of time (and no doubt, a lot of stress), but at least it shows that if the paypal guidelines are followed to the letter, their protection does sometimes work.

    Even though the ebay user, card holder and person who signed for the xbox appear to be the same person, it is still possible that it was unauthorised use of the card.

    I could easily wait until my wife was away for a few days, log on to her ebay account and buy something, using her paypal details. Then when it was delivered, scribble her name and signature on the delivery slip or electronic reader. (I've never once seen a delivery agent actually look at this after I've signed for something).

    I wouldn't be surprised to find that it was the sellers son, daughter or someone else living in the house who did this.

    I do agree, but surely this is theft? or fraud?
    They have a brand new Xbox 360, and havent had to pay for it?
    Plus i want revenge god damn it!:rotfl:
  • Why not send them an e-mail or message through the ebay system, stating that now you have had a refund, you are in the process of contacting the police as you wish to pursue a private prosecution for attempted fraud and to claim compensation for all the stress that you have suffered.

    Ask the "buyer" if they have managed to find out who used their card as this will greatly assist both you and the police in their investigations.


    You don't actually have to contact the police, and at least this may help to ensure that they suffer a few sleepless nights.
  • paddyrg
    paddyrg Posts: 13,543 Forumite
    watcher27 wrote: »
    I do agree, but surely this is theft? or fraud?
    They have a brand new Xbox 360, and havent had to pay for it?
    Plus i want revenge god damn it!:rotfl:

    Yes, theft or fraud, but not from you. If I were paypal I would be chasing this hard, or at least selling on the debt...

    Thanks for the update
  • spugzbunny
    spugzbunny Posts: 1,235 Forumite
    I wouldn't bother with it - paypal have covered you now but I'm pretty sure paypal will be chasing the seller to get their money back and will be carrying out an investigation. No crime has been committed against you I think - best to just forget about it, have a glass of wine and add them to your blocked bidders list. I can understand you feel annoyed about it though.

    I also suspect it was probably a son or daughter etc - in which case I would have thought paypal will get the money back off the buyer as the buyer would have been negligent of their paypal account (left it signed in, given away password etc)
    House saving Targets:
    £17,700 / £20,000
  • pulliptears
    pulliptears Posts: 14,583 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I know little of XBox (PS3 girl myself), but as you have the serial number can you not report them to Microsoft who may be able to ban them from XBox Live?
  • dealer_wins
    dealer_wins Posts: 7,334 Forumite
    Reading this just reminds me why I will never use Ebay to sell anything LOL
  • donnap83
    donnap83 Posts: 540 Forumite
    Did you try contacting the buyer when they initially logged the chargeback claim? Just curious to know what explaination they gave!
    :oGetting married 23rd June 2012!!:o
  • watcher27 wrote: »
    Plus i want revenge god damn it!:rotfl:

    You know their name and where they live. Be creative!
  • Welshwoofs
    Welshwoofs Posts: 11,146 Forumite
    DCFC79 wrote: »
    Surely if someone had obtained the card details fraudulantly they could onyl get the item delivered to the address that the credit card is registered at so if thats the case then why try to buy an xbox fraudulantly


    I'll bet my backside it was the credit card holder's child and in general they know damn well their child has done it but will chargeback on the basis that they didn't give their child permission.

    I'm in a business that takes CC payments online and this happens all the time. It's actually bloody annoying and I wish parents would keep their credit cards in a safe place because unfortunately kids these days are very 'up' on all matters to do with online purchases and often think their parents won't notice if they borrow the card.
    “Don't do it! Stay away from your potential. You'll mess it up, it's potential, leave it. Anyway, it's like your bank balance - you always have a lot less than you think.”
    Dylan Moran
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