T-mobile £30 M&S vouchers not received yet

JPR

Anyone had a voucher recently? It will be 2 months waiting for me next week..........

rose28454

I received mine about 2 weeks for Xmas. HTH

jules888

Mine eventually arrived by recorded del yesterday after more e mails and phonecalls,saying i would cancel my contract phone and not go with them for that either as their customer service was so bad.So please dont give up!It may cost you a bit in phonecalls but £30 is too much to lose!

roydavidson

Claim was validated before Christmas - still waiting.

Dear Miss Davidson,

Thank you for your email.

Please accept our apologies for the delay in sending the vouchers. They are due into our office this week and we can confirm that yours will be sent as a priority.

Kind Regards

T-Mobile Get Together’s Customer Support



From: Alanis Davidson [mailto:alanis@funsimplemagical.info]
Sent: 20 January 2011 16:14
To: 'help@t-mobilegettogethers.com'
Subject: M&S Voucher

I recently purchased a BlackBerry Curve 5820. It said this would come with a voucher. I have claimed it and they sent me a confirmation email. My unique code for it was QFN499. My phone number is 07415670352.

I still have not received my voucher and I would like to follow it up. I have tried calling numerous times on this number 08450 515 121

Simply there was no answer.

Kind Regards,

Alanis Davidson

maemaesmummy

probably better deleting your name and phone number lol!

agaveworm

Hi

I bought a phone a week or so before Christmas and have just called CS chasing for the Vouchers. Incidentally, got straight through on the number posted on here.

Spoke to "Steve" who checked my details and said he would send some out today, recorded delivery.........! We'll see...

I'll let you know.

karenscollie

Recieved mine today , letter dated 31st December 2010 ordered my phone on 13th December :jWas sick of ringing them , persiverance is the key xx

agaveworm

agaveworm wrote: »

Hi

I bought a phone a week or so before Christmas and have just called CS chasing for the Vouchers. Incidentally, got straight through on the number posted on here.

Spoke to "Steve" who checked my details and said he would send some out today, recorded delivery.........! We'll see...

I'll let you know.

Just after posting this, I received the following e-mail:

"Thank you for buying your pay as you go phone from T-Mobile. We are pleased to confirm that your claim for the £30 M&S voucher has been approved.

We're really sorry you haven't received your voucher yet. We've had some slight delays in getting the vouchers out to customers, but please rest assured you'll get your voucher very soon.

Apologies once again, and thank you for your patience."

So far, so good...............!

mumto2loves

received my voucher today!

have only been waiting since december 7th or 13th - can't remember now but way more than 7 days ago!!
had a chuckle that the letter that came with it just said something like 'a little gift for you as a thankyou for buying a t mobile phone' felt like emailing saying thanks for the little gift now are my free vouchers on the way yet!

dawyldthing

i'm still waiting, so sending the e-mail to all of them this time as i'm really getting cheesed off with waiting! At this rate it will be next Christmas before we get it!