Harry Potter 1-6

luckey

Just received an email to say that the item has been dispatched to me, I am waiting with baited breath to see how long it takes to arrive!

chocolateilike

Delivery is from Guernsey so might take a while. I received mine 7 days after the despatch email. So don't panic yet lol

minimad1970

Hi Luckey, When did you order yours?

Sam-mumof4

I ordered on the 9th, my estimated delivery is 17th. I spoke to someone at customer services this morning but their computers were down. He did state that if i'd not received an email saying there was a delay i'd be one of the lucky ones.

He also said the items all show instock even if not technically in stock as when they receive an order they order from their supplier to fulfill the orders.

Moomum

Ordered mine on 1.12 and it was dispatched on 4.12, received it this morning.

minimad1970

I ordered mine on 3rd dec. The order is still showing as processing.

Giant_Space_Lizard

also lots of places sell the collection on blu ray for approx 17 quid, for blu-rays that is seriously cheap about £3 per blu ray. cheap cheap

hay77

I am really annoyed about this. I ordered on the 6th and have not received a despatch email. I emailed them two days ago and received this response...

Dear Customer,


Thank you for your email.

Sainsbury's Entertainment website operates a buy to order process and therefore certain products we advertise we do not keep in stock.
As soon as a customer places an order then we request this item to be sentto our warehouse from our suppliers. At this point the order cannot be cancelled.

However if you still want a refund then please log onto your account, when you have received the item, and go to order history. This will then give you an option to return the product.
Sorry for all the inconvenience caused.

They advertise it as in stock but then say that they do not keep some items in stock!!

fa123

My account is still saying "order processing" seems like those who ordered on the 1st have received the boxsets. Im very annoyed with them.

muppet83

I've just messaged them telling there where they can put their boxset. Terrible service.
I ordered on the 3rd and it still says processing. I ordered it to be delivered to my work address but my work is closing for christmas soon so there'll be no on there to receive it.
So dissapointed, this looked like such a bargain!