ipod no refund policy at Argos

nicolax

it is actually printed on the receipt under the cat no of the ipod that its exempt from the 30 day money back guarantee, and said to customer at time of purchase as well

aloise

Had that trouble myself when i took a freeview+ box back to change for a better one. Nothing with memory will be exchanged

gravitytolls

Same here. Grandad bought 2 kids cameras, both blue, but 1 needed to be pink. Despite being unopened, it was a no go for a straight swap.

Fortunately DS's GF works there, and she took it to her manager, luckily for us.

daz9643

I had the same issue with a TomTom. I can't believe they are allowed to exempt items from being returned. I may be interested in buying your 3rd gen ipod Lambton, how much did you pay for it and what is the best price you will accept (best being for me lol).

shaun_from_Africa

I had the same issue with a TomTom. I can't believe they are allowed to exempt items from being returned.

Why not?
If you buy from a shop, they don't have to allow you to return any items due simply to a change of mind or the item not being suitable.
What Argos and other retailers who allow returns are offering is something that is something above your legal rights, and as such they are perfectly entitled to make these restrictions.

steve23144

shaun_from_Africa wrote: »

Why not?
If you buy from a shop, they don't have to allow you to return any items due simply to a change of mind or the item not being suitable.
What Argos and other retailers who allow returns are offering is something that is something above your legal rights, and as such they are perfectly entitled to make these restrictions.

True, but in the end it's probably in the retailer's best interest as well. I took an exempt product back to Argos (razor - unwanted present) a couple of years back. The assistant called over the manager, who opened the box, checked the seal was intact, then gave me a refund. No problems. If I'd had trouble, I would have thought twice about using that retailer in future. As it is, I would hope that if my family and friends are unhappy with a present, they have a reasonable chance of getting a refund.

The OP should be in a similar position since the seal on their iPod is also unbroken.

Dave101t

get the son to go to the shop to buy it next time.
too young? shouldnt get such an expensive 'toy' then!

KxMx

Anything i've ever bought from Argos that's excluded from returns is clearly marked on the reciept. Buyers responsibility to make sure.

loztiggy

a mess about but could you not sell it on ebay and then buy another once you have the money back from the sale?

natnhay

Try trading it in at an apple store and pay the difference worth a try dont think you,ll get anywhere with argos.
Check cex for their prices.