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ipod no refund policy at Argos

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  • nicolax
    nicolax Posts: 298 Forumite
    it is actually printed on the receipt under the cat no of the ipod that its exempt from the 30 day money back guarantee, and said to customer at time of purchase as well
  • aloise
    aloise Posts: 608 Forumite
    Part of the Furniture 500 Posts
    Had that trouble myself when i took a freeview+ box back to change for a better one. Nothing with memory will be exchanged
  • gravitytolls
    gravitytolls Posts: 13,558 Forumite
    Same here. Grandad bought 2 kids cameras, both blue, but 1 needed to be pink. Despite being unopened, it was a no go for a straight swap.

    Fortunately DS's GF works there, and she took it to her manager, luckily for us.
    I ave a dodgy H, so sometimes I will sound dead common, on occasion dead stupid and rarely, pig ignorant. Sometimes I may be these things, but I will always blame it on my dodgy H.

    Sorry, I'm a bit of a grumble weed today, no offence intended ... well it might be, but I'll be sorry.
  • daz9643
    daz9643 Posts: 74 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    I had the same issue with a TomTom. I can't believe they are allowed to exempt items from being returned. I may be interested in buying your 3rd gen ipod Lambton, how much did you pay for it and what is the best price you will accept (best being for me lol).
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  • I had the same issue with a TomTom. I can't believe they are allowed to exempt items from being returned.

    Why not?
    If you buy from a shop, they don't have to allow you to return any items due simply to a change of mind or the item not being suitable.
    What Argos and other retailers who allow returns are offering is something that is something above your legal rights, and as such they are perfectly entitled to make these restrictions.
  • Why not?
    If you buy from a shop, they don't have to allow you to return any items due simply to a change of mind or the item not being suitable.
    What Argos and other retailers who allow returns are offering is something that is something above your legal rights, and as such they are perfectly entitled to make these restrictions.
    True, but in the end it's probably in the retailer's best interest as well. I took an exempt product back to Argos (razor - unwanted present) a couple of years back. The assistant called over the manager, who opened the box, checked the seal was intact, then gave me a refund. No problems. If I'd had trouble, I would have thought twice about using that retailer in future. As it is, I would hope that if my family and friends are unhappy with a present, they have a reasonable chance of getting a refund.

    The OP should be in a similar position since the seal on their iPod is also unbroken.
  • Dave101t
    Dave101t Posts: 4,157 Forumite
    get the son to go to the shop to buy it next time.
    too young? shouldnt get such an expensive 'toy' then!
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  • KxMx
    KxMx Posts: 11,119 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Anything i've ever bought from Argos that's excluded from returns is clearly marked on the reciept. Buyers responsibility to make sure.
  • loztiggy
    loztiggy Posts: 355 Forumite
    a mess about but could you not sell it on ebay and then buy another once you have the money back from the sale?
  • natnhay
    natnhay Posts: 384 Forumite
    edited 1 December 2010 at 9:49PM
    Try trading it in at an apple store and pay the difference worth a try dont think you,ll get anywhere with argos.
    Check cex for their prices.
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