08000MumDad charges for declined calls

Pazuzu

I am in receipt of a text message on my mobile which states "08,000MumDad Prank receipt. This SMS charge is for 2 Prank Calls @ 75p each U have already recieved". As far as I can tell I have been charged for calls which I have recieved even though I did not say "yes" to accept the reverse call. I would like to know on what basis this company is allowed to charge me for calls when I have declined to accept charges.How can I stop them? I have recieved ( and DECLINED ) calls on my BT landline from this company. Now a friend tells me her O2 PAYG account has been charged for calls when she has not accepted reverse charges.
Whilst this might be a useful service for emergencies it is extremely annoying to find that I am being charged even when I do not accept the calls. :mad:

280SU

Complain to your mobile phone service provider as they are the ones charging you and then passing on a percentage of the charge to these rouge reverse call companies.

If you get no joy from them, make an official complaint to OFCOM the telecommunications regulator.
Also complain to your MP about making changes to the telecommunications act to better regulate these types of services.

grumbler

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I think phonepayplus is the correct place to complain.