Advice please? Deductions from deposit.

spandangly72

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Tr1pp

1) Did you sign the inventory check sheet at the end of your tenancy? this will have had a list of everything that is different to when you moved in and anything they intend to charge you for.

2) Does this company have its own 'in house' handy men or did it use contractors to fix the pipe work? I ask because you should be asking to see copies of the original reciepes for all works they charge you for but if they use there own handy men then they can produce there own invoices for any price they see fit.

I would say that as far as the pipe repair goes you dont really have much choice but to pay up, especially if you signed off on it at the end of the tenancy (£244 seems reasonable for a call out on a punctured pipe). The second 25£ charge you speak of, if they can not give a satisfactory description of what they did and you have no recollection as to what this charge is for then you should challenge it contacting whichever scheme is holding your deposit.

anselld

spandangly72 wrote: »

we would happily have paid a proportion of the bill as it was partly down to our daftness, but to wallop us with the whole bill with no word is really cheeky, in my opinion!

Which part do you think was not your daftness then? Presumbably the delay in the correct repair of the floorboard; but after taking matters into your own hands it seems entirely reasonable to expect you to pay for the pipe repair.

I do agree they should have charged you at the time though rather than waiting till checkout.

clutton_2

As a LL i would have charged you the fuill amount for the pipe.... since you say ""with us coming out about equal - I shouldn't really complain "" - why are you ?

spandangly72

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BitterAndTwisted

If you haven't been charged for the heating oil which you acknowledge you used and haven't replaced I'd say you've most probably come out of this rental on top. I'd accept the charges even though you think they're unfair. Rocking the boat now might make the landlord or the agent treble-check those heating-oil levels.

Yorkie1

Whoa, spandangly. Clutton may not beat about the bush but she provides many people on this site with valuable assistance and on an independent reading of her posts I do not agree at all with your assessment of the posts as abusive.

BitterAndTwisted

You've reported Clutton for abuse purely for expressing an opinion? Now that's pretty unfair considering you started this thread to elicit opinions and now you've got some, not all of which are agreeing with your position. That's life, I'm afraid.

moromir

I'll just point out the obvious here, Clutton is one of the most prolific and most highly thanked (if not the highest) posters on this board who we are lucky enough to have around dispensing advice for free in her own time.

None of us have the emotional attachment to this tenancy that you have, that allows us to see the facts and figures objectively and post accordingly.

We're not here to play your mother figure and tell you you were right and everythings going to be ok.

If you do something a bit below the belt, its a public forum and someones going to call you on it and Clutton's done it a lot more politely than some other highly thanked posters on this forum would have done.

I suggest you go away from the forum for a few hours, think through the facts and figures calmly, leave the tit-for-tat out of it (for example its not the Landlord's problem there is a minimum oil order, and would have been well within their rights to tell you to call other suppliers till you found one that would deliver a small amount, or have them deliver 500l and you sort out what to do with the rest).

theartfullodger

spandangly72 wrote: »

clutton - please do not post any further responses to my threads. As a new member I find your attitude really off putting, and I have reported you to the site administrators for abuse. Although you may have valid points you need to be made aware that your responses come across as aggressive. We come on the forum for support and help, not to be insulted. This isn't the first time I have come across you on this site and this isn't the first time this has happened - goodness knows how many other people you are offending. Thank you for your comprehension.

I don't always agree opinions with clutton but her advice is considered, valuable & well respected, and she's a great contributor/asset to MSE...

Note the views of many others, not just little me to Clutton's posts

Thanked 9,020 Times in 4,977 Posts

Spand... time to revise your manner/style of posting perhaps??

Best wishes to all, including those who disagree with me..

Artful

Wee_Willy_Harris

I think Clutton was merely expressing her view on the issues raised in your OP. I don't see anything in her replies which could/should be infered as "abuse", to be honest. But that can be the problem with the written word, you don't hear any intended inflection. I think the general idea with a tenancy is that if you cause damage, you make good. There are recognised and well used methods to ensure that LLs discharge their repairing duties, and those should have been followed. You didn't and, as a result, should not be too surprised that you are being expected to pay for the damage caused. Clutton, as a LL, is obviously quite keen that her tenants aren't in any way encouraged to hammer nails through pipes during the longest working break in the year (or any other time). Seem fair enough to me... I'd even call it good advice. But, with the heating oil "win", it all seems to be swings and roundabouts anyway. Cough up and move on.... life's too short.

EDIT Typed while the rest of the Clutton fan club were posting so didn't see above posts of support.