BT or plusnet?

cajef

mmillie wrote: »

and they also started charging me again for a service I wasn't receiving 6 months after leaving. I would not touch them with a barge pole.

Because as you state in the other thread you started you did not cancel the contract, you only put it on hold for six months.

Wasteofspace

Not had my Plusnet ADSL connected yet but I've got my phone line in. Had to phone them a few times for various reasons and they seem to be helpful and organised. Hope the service product is as good as the customer service.

NeverEnough

I've been with Plusnet for around 16 months now, including a house move and a new phone line installation, and they have been very helpful and service really good. The connection is a very steady one and I've had none of the dramas I had with Ti TT. I hope you will be as fortunate with Plusnet as I've been so far.

black_paw

my brother had them for 5 years or so was called force9 first and part of bt as stated by others, and there where no trouble at all , he lived up a hill in the middle of now where as well . i have had bt for 5 years and they have been brill , when i had very faulty line and the engineer came about 3 days running ...my contract is up in 7 days and really due to price i am thinking of going to standalone plusnet ..as money is short , but would like to say with BT...my neighbour has talktalk OMG i seem to live round there sorting it out !

macman

If you have a faulty line, then you will get exactly the same Openreach engineer fixing it (eventually) regardless of which ISP you are with.