We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Tesco mobile refund policy?

Options
2»

Comments

  • Chrissi
    Chrissi Posts: 64 Forumite
    watcherman (sorry for bumping this back up, but you may be able to answer a couple of my questions), I spotted the 14 day money back guarantee for non grocery items on their website, so you can confirm this applies to mobile phones?

    I bought a PAYG Blackberry from them yesterday evening, totally rash purchase, needed a new business phone, liked the look of it in the store, got home, hate it. Now, all I have done is open the box & took the phone out, didn't even take the phone out of the bag it was in, but in that time I noticed that it differs from the one on display (display model didn't have o2 advertising on it, one in box does) and I have since found out that exactly the same phone is £10 cheaper from o2 themselves (not that I want the thing, but it's another bit of ammunition to hit Tesco with!). Anyway, everything is sealed apart from the box, do I just need to quote their 14 day guarantee to them? I am in an utter panic as I kinda realised the moment I opened the box that there was no going back, then instantly hated it and knew I wouldn't get along with it. I am just hoping for a hassle free exchange or refund.
    Consumer Pulse - £140 Debenhams & £20 HMV vouchers - so far.
    Lightspeed panels - £130 Paypal so far!
    Ipsos Panels - £20 Boots vouchers - so far!
    Valued Opinions - £10 Amazon voucher - so far!
    :T
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.