Updating phone software ?

colinicky

JJ_Egan wrote: »

First step is to enter your product code found under the battery into the update check that will then inform you of your latest software for your phone .

http://europe.nokia.com/support/download-software/device-software-update/can-i-update


jje

Did that which was how I got v50.0.005 but as said in op it will not update

JJ_Egan

Did that which was how I got v50.0.005 but as said in op it will not update

In that case update via Nokia software updater
http://europe.nokia.com/support/download-software/device-software-update

Or if that fails take it to a Nokia service centre for update .

Backup your data contacts etc first just in case .

jje

nnj10

colinicky wrote: »

Unfortunately I do not have the usb lead .

You can connect using bluetooth as well.
I have managed to download using bluetooth and Ovi suite.

brightgirl

colinicky wrote: »

I have spoken to a "Nokia care centre" who tell me that it is impossible to upgrade the phone software online as the phone has been unlocked is this true ?

Unlock does not matter. Even if it is locked then its still locked after software upgrade and same goes if its unlocked.

spark_deals

colinicky wrote: »

Unfortunately I do not have the usb lead .

If you have data package, you do not need any leads.

nnj10 wrote: »

You can connect using bluetooth as well.
I have managed to download using bluetooth and Ovi suite.

Just type *#0000#. It would device data and updates.

Look for software version.

Tap/ touch Options:-
Tap Check for updates.
Then follow phone prompts from there.

BEWARE:-

If you have older version, please donot update to the latest version straight away. or you would be in Soup.

Let phone take care of its updates.
HTH
Spark

(I updated to v51.0.006 last night only)

colinicky

spark_deals wrote: »

If you have data package, you do not need any leads.



Just type *#0000#. It would device data and updates.

Look for software version.

Tap/ touch Options:-
Tap Check for updates.
Then follow phone prompts from there.

BEWARE:-

If you have older version, please donot update to the latest version straight away. or you would be in Soup.

Let phone take care of its updates.
HTH
Spark

(I updated to v51.0.006 last night only)

as said in my original post that is exactly what I have tried & gives me the message " No update available"

nickmack

colinicky wrote: »

as said in my original post that is exactly what I have tried & gives me the message " No update available"

That update has not yet been made available for your product code. Is there something you need specifically in the new release?

colinicky

nickmack wrote: »

That update has not yet been made available for your product code. Is there something you need specifically in the new release?

Then I apologise but when I entered the product code on the Nokia web site it told me that version of the update ! So if the Nokia site tells me the wrong version where do I go for the correct version ?

JJ_Egan

v11 is very very old so i would go to a Nokia Service Centre .
You are missing a lot on that firmware like free Navigation software better scrolling etc .

OTA = no update then Try Nokia web sites software updater that fails Nokia Care Centre .

jje

nickmack

colinicky wrote: »

Then I apologise but when I entered the product code on the Nokia web site it told me that version of the update ! So if the Nokia site tells me the wrong version where do I go for the correct version ?

As above, try NSU (Nokia Software Updater) and failing that a NSC (Nokia Service Centre)