British Gas Contacts.

BritishGasWorker

Customer Contacts:

Gas Enquiries 0845 600 5122

Electricity Enquiries 0845 600 5122

Gas Prepayment 0845 600 0055

Electricity Prepayment 0845 766 0111

Priority Service Register 0845 955 5404

New Supplies 0845 600 2082

New Business 0845 600 8222

Homemovers 0845 600 6229

Energy Efficiency 0845 602 0155

Minicom 0845 600 8500

rosscobley

Might be worth making this a sticky Admin people

espresso

rosscobley wrote:

Might be worth making this a sticky Admin people

Why? Surely customers would simply go to their website contact page.

steady__eddie

A handy list to have BGW, thanks. Without wishing to be sarcastic or anything else like that, could I just add one number to it please ?
I had a bit of a problem recently trying to get a quarterly bill from B.G. (for gas) until I discovered 0800 107 0225, 24 hour automated service.
I presume that it is only for gas and not leccy but please don't quote me on that.

tomstickland

Also use https://www.saynoto0870.com for 0800 numbers

BritishGasWorker

<G> there is just no pleasing some people..

tomstickland

I was on the phone for 20 minutes tonight at 4p per minute, that's 80p to waste 20 minutes of my time because a major utility cannot seem to process the basic tasks it's supposed to.

It's nothing personal, but you can't just keep excusing BG when I've spent around 10 hours now on a basic handover from one supplier to another.

BritishGasWorker

Tom..as per your Emails..im confused exactly what you want myself, tell ya what mail me ya problems, tell me what meters you have and exactly what you are wanting from BG?

tomstickland

It's not complicated:

I have a 2 rate meter
I have night storage heaters

I was on Econ 7 with NPower
I moved to BG, requesting click energy Econ 7 tariff

The bill arrived and was not Econ 7, it was same rate for day and night.

I've asked to have the correct tariff applied. I'm told it has been.

My latest bill on House.co.uk does not show Econ 7, it shows same rate for day and night.

bunking_off

tomstickland wrote:

Also use https://www.saynoto0870.com for 0800 numbers

Really? Why would you want to find a geographic number in preference to an 0800 freephone number? Would agree for 0844/0845/0870...

espresso

bunking_off wrote:

Really? Why would you want to find a geographic number in preference to an 0800 freephone number? Would agree for 0844/0845/0870...

tomstickland wrote:

Also use https://www.saynoto0870.com for 0800 numbers

:rolleyes: