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Just been cut by a knife in TK Maxx - What can I do ?
Teachertim
Posts: 88 Forumite
I've just been to TK Maxx, picked up a knife block from a shelf at the bottom and rested it on my knee to look at it. Unknown to me, there was a knife sticking out of the bottom of the box which has ripped by jeans and broken the skin. Told the manager of the store and he offered me £30 - the jeans cost £60. I refused his offer and told him I'd be taking the matter further. I am furious, he did not ask if I was ok or take any details, or offer me first aid. I'm most bothered about the jeans though.
Any ideas ? Is there legislation they have broken by have exposed knives in the store ?
Any ideas ? Is there legislation they have broken by have exposed knives in the store ?
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Comments
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Letter to the in the first instance.0
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Have you got photographic evidence? and was the knife block faulty, or designed like that?0
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Yes, have a photograph and the knives were loose in the box, hence they had come through it - it was a very battered box.0
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Teachertim wrote: »Yes, have a photograph and the knives were loose in the box, hence they had come through it - it was a very battered box.
Surely if the box was that battered you should have been very careful opening it?0 -
Sounds like it was the sharpest knife in the box...
On a serious note, it's not like they have been wilfully negligent or reckless. Accidents happen.
Also if your not bothered about the £60 jeans why refuse the £30 refund?0 -
How much do you want?0
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Joey - that sounds good ! I just want the correct money to replace the jeans. Surely this is fair ?0
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then write a letter requesting this.The Googlewhacker referance is to Dave Gorman and not to my opinion of the search engine!
If I give you advice it is only a view and always always take professional advice before acting!!!
4 people on the ignore list....Bliss!0 -
Send it to their head office.0
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