Next £10 voucher off £20 spend

monster-muppet

Have just been on the phone to Next as there was no option to put in codes. They have applied the free delivery but REFUSED to give me the 10 pounds off as i am an already a customer. They said that the money off is only valid to new account holders. BEWARE!!!! Had placed a big order so might return all items.:mad:

cally120

cath000 wrote: »

Just phoned next and they said they are still sending out codes and should receive mine today or tomorrow

thanks for that info, I will wait a few days before I get in touch with them then, as mine hasnt arrived either:mad:

sparkles81

monster-muppet wrote: »

Have just been on the phone to Next as there was no option to put in codes. They have applied the free delivery but REFUSED to give me the 10 pounds off as i am an already a customer. They said that the money off is only valid to new account holders. BEWARE!!!! Had placed a big order so might return all items.:mad:

thats strange because im already a customer and my £10 came off automatically when i clicked on the email to take me to the next site?

hubblebubble

sparkles81 wrote: »

thats strange because im already a customer and my £10 came off automatically when i clicked on the email to take me to the next site?

Same for me. I am already a Next Customer and I got £10 off. Just clicked on link on email and entered code and it took me straight to Next site. When I went to checkout it had automatically taken off £10.

love.sale

Anyone have a spare code please message me..... i want to sooo badly ...

will be veryThankfull

Clb3718

Hi lovelys!!

Does anyone have a spare code please, i want to buy my littleone some clothes for christmas so any codes going spare would be very much appreciated

Thank you sooooo much
xxxxxxxx

cv65user

reddeb wrote: »

Received my code today and used without having a credit account, also Free next day delivery code used too:)

i ordered a top for 22 . when i go to check out and payment , it - 10 as welcome offer and asks me to enter my credit card details . but i cant see where to enter the code for free delivery?

it doesnt even give me the option to collect from store ?

cv65user

ok i am getting this when i place my order ?

Sorry There's Been An Error

A problem has occurred and we are unable to complete your request.
We are working to restore the service as soon as possible, so please try again later.
If you wish to place an order, please call us on 0844 844 8000.
Lines Are Open : 7.30 am - 11.00 pm Monday to Saturday, 8.00 am - 11.00 pm Sunday, Calls cost 5p per minute from a BT landline.
Mobile providers and other networks may vary
Our apologies for any inconvenience this may cause.

monster-muppet

uch it really should not be this hard :wall:

My order arrived today much to my surprise and i never classify for next day delivery, free yes but never next day as im classified as highlands and islands. When i decided to check the code again it worked this time. Decided to return all my items wait for account to be amended and i will reorder again with the money off code. Not sure why it is now accepting it when the customer services women said i will not get money off being an existing customer (new customers only i was told) Just back from the post office only to find i had forgot to include the returns slip :doh: Had to give them a phone again, dread the next phone bill!

b1ggsy

I'm having the same problem as cv65user above. Have tried using my existing account (although it was just a freebie one, I've never had the directory or made an order through it) and also a new account. It allows me to use £10 off and free delivery code taking my £24 + £3.99 down to £14, i get to the end of the payment (after the 3D security bit) and I just get "Sorry there has been an error"

Very frustrating, can anyone shed some light?