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O2 and customer service. An Oxymoron?

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  • cmatt
    cmatt Posts: 76 Forumite
    Wintermute wrote: »
    My thoughts exactly! :T If you want somebody to try and help you be polite, civil and don't act like you're better than them, most of the time the person you're speaking to can bend the rules slightly or at least talk their manager into bending the rules to help you out, but if you act like an !!! don't expect them to go above and beyond.

    I have found this in the past - being courteous and understanding pays dividends...
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