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Aviva demanding return of certificate

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Comments

  • Quentin wrote: »
    You are privileged! What number do you ring?

    Despite your experiences they are the worst company of the lot when it comes to complaints!

    eg:http://www.ifaonline.co.uk/ifaonline/interview/1593614/aviva-tops-insurer-complaints-chart

    Well, there's a pretty useless article! Unless you know how the size of Aviva's book compares to Axa or others, you have no way of knowing whether the numbers actually mean anything. If, for sake of argument, Aviva's premium income is 65% greater than Axa, you would legitimately expect the number of complaints to be proportionately greater. What a load!
    42 years of experience in the insurance industry.
    And nothing the industry tries do to us surprises me any more!
  • Quentin
    Quentin Posts: 40,405 Forumite
    More aviva reviews here:

    http://www.reviewcentre.com/reviews66771.html

    And do a search on MSE to find some more horror stories.
  • missile
    missile Posts: 11,775 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I had similar BS from Aviva when I took out a policy with them. I would never use them again
    "A nation's greatness is measured by how it treats its weakest members." ~ Mahatma Gandhi
    Ride hard or stay home :iloveyou:
  • vikingaero
    vikingaero Posts: 10,920 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    I'd argue that companies that choose to rebrand themselves are generally the worst in terms of customer services. They spend so much time, effort, money and soul on w@nky names like Aviva, Consignia etc etc that they forget their core business.
    The man without a signature.
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