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Farepak in administration: What to do? (Merged Thread)

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  • was involved with similar situation at my last workplace the receivers charged 96.00 per hour ! to administer the companies affairs waited 18months for pay out which was 19p in the pound they made nearly £48K doing this, they are little more than an organised crime syndicate they all work hand in hand with each other in what is basically a closed shop ,they are completely ruthless and will go out of their way to avoid paying anybody anything.

    Yet all this is quite legal and proper (apparently)

    pat joyce
  • karren
    karren Posts: 1,260 Forumite
    nommo wrote:
    I can't believe this has happened. Its worse than the grinch. Finally found somewhere discussing this issue!

    Although not until I set up www.unfairpak.co.uk - I am off to bed now feeling a bit rough, but will be working on it again tomorrow, and would appreciate any help collating info etc..

    I have set up a forum so far, but knowing what it is like with spammers at the moment, have left it on admin sign-up, so you probably wont get your account activated till the morning..

    Peaces
    Paul

    cant register on the site, else i would help you out, sorry
    :A :j
  • trisontana
    trisontana Posts: 9,472 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    A Credit Union might be a good idea for people who have been caught up in this mess. http://www.easier.com/view/News/Finance/article-76547.html
    What part of "A whop bop-a-lu a whop bam boo" don't you understand?
  • yet again more fiasco where the less fortunate suffer...ive sat here n read 19 pages of heartbreak the robbin scum should be shot lets hope the stores as nothing more than a brill pr goodwill stunt help you all out
    i have to say i dont use these for the very reasons many have said,im a frugal cow when it comes to money n make myself put money away in a separate account.
    i know your christmas wont be what you hoped for but please do remember its the thought that counts those that wont get the latest gear this year will surely understand how you have all been robbed
    good luck to you all in your quest to get back YOUR money

    one thing tho everyone coughed up and a banks set up funds for earthquakes etc WHY dont they get off their !!!!!! n do one for the farepak families you might not have lost loved ones or your homes but you have lost money and your faith its easier to rebuild a home than rebuild your faith in a system thats so failed you all
    MERRY CHRISTMAS to you all and a better richer more prosperous 2007
    p.s jus had a norty a thought why not all go round to the diectors for christmas cant see them slummin it or going without can you????
  • MEMBER02
    MEMBER02 Posts: 812 Forumite
    Part of the Furniture Combo Breaker
    MEMBER02 wrote:
    I have just sent a letter through link to my mp ashok kumar.
    I URGE EVERYONE ON THIS FORUMN TO DO THE SAME,TOGETHER WE WILL HAVE A STRONGER CASE.
    Emailed my mp on tue 17th received a letter today by post wed 18th,It seems as though he is concerned about this situation and is contacting local trading standards and their national body LACOTS to get a full insight as to what as gone on here.PLEASE EVERYONE CONTACT YOUR LOCAL MP.LINK BELOW:
    http://www.parliament.uk/directories/hciolists/alcm.cfm
  • MSE_Martin
    MSE_Martin Posts: 8,272 Money Saving Expert
    Part of the Furniture 1,000 Posts Combo Breaker
    More on chargeback

    I've been continuing chats with Visa today as the question was raised. Sadly, as expected, its not looking good. There's a few final things left to be confirmed but in essence the case is as follows (i've added this section to my consumer rights article)
    The difference between chargeback and section 75

    Just to emphasise the point - this means when you complain on a credit card under section 75, the credit card company itself is liable, it will try and reclaim your original cash under the chargeback system - but whether it gets it or not is irrelevant to you, it must still pay you regardless. However on a debit card it only has to give you the money back if it can get it - you don't have any claim on your bank for the money - it's just a process to get you the cash back. Which means if you're chasing a company that goes into administration (bust) it's not likely to help.

    Martin
    Martin Lewis, Money Saving Expert.
    Please note, answers don't constitute financial advice, it is based on generalised journalistic research. Always ensure any decision is made with regards to your own individual circumstance.
    Don't miss out on urgent MoneySaving, get my weekly e-mail at www.moneysavingexpert.com/tips.
    Debt-Free Wannabee Official Nerd Club: (Honorary) Members number 000
  • MSE_Martin
    MSE_Martin Posts: 8,272 Money Saving Expert
    Part of the Furniture 1,000 Posts Combo Breaker
    IMPORTANT UPDATE! SOME HOPE IF YOU PAID ON A VISA DEBIT CARD

    I've been talking to Visa this morning to try and nail down the situation about its Chargeback system. This is my final conclusion (its been added to the first post.

    Did you pay on a Visa Debit card?

    If you paid the money on a Visa debit card, there is some hope (not much but some). According to Visa's rules you can start a 'chargeback' procedure. This means your bank will issue proceedings against Farepack's bank to get your money back. Under Visa's rules (not the law, only Visas rules) the acquirer bank is responsible (ie not the company but its bank) to get the money back in a transaction that hasn't been adequately completed.

    Now this is no where near as strong as section 75 consumer credit act protection, but there is a chance if you start procedures this way you can get all your money back. Simply call up your bank and ask it to start the 'Chargeback procedure' - it may not know about this - so you need to explain it is a specific Visa Debit procedure.

    If you paid via another type of Debit card, you could have a go at the same process, but the rules are different and no where near as strong.
    Martin Lewis, Money Saving Expert.
    Please note, answers don't constitute financial advice, it is based on generalised journalistic research. Always ensure any decision is made with regards to your own individual circumstance.
    Don't miss out on urgent MoneySaving, get my weekly e-mail at www.moneysavingexpert.com/tips.
    Debt-Free Wannabee Official Nerd Club: (Honorary) Members number 000
  • michjoe wrote:
    The MD's with £2million homes that were just shown on GMTV should be made to sell those off right away.QUOTE]


    I worked for a Family Hampers (another christmas hamper company) until last february when it too went bust. Some of the customers lost their money, and many employees went without pay. Did the Incompetant chairman of this company have to sell his home? - Nope, he was made chairman of an NHS trust just a week later! Scandalous.
  • http://news.bbc.co.uk/1/hi/programmes/working_lunch/4260806.stm

    Hope this link works. Found this today!!
  • matto
    matto Posts: 650 Forumite
    http://www.mansfieldtoday.co.uk/ViewArticle2.aspx?SectionID=722&ArticleID=1828138
    A spokeswoman for Consumer Direct this week told Chad: "Customers do have a legitimate claim and can register that claim with the administrators.
    "Agents for the firm are being placed higher up the pecking order as they may be seen as company employees. But that should not stop customers making a direct claim to recover their money."
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