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boiler only lasted 3 years

245

Comments

  • iamcornholio
    iamcornholio Posts: 1,900 Forumite
    The reason for the failure is everything, and will determine if any warranty (implied or explicit) is valid
  • red_devil
    red_devil Posts: 10,793 Forumite
    it wasnt British gas. Anyway there was no life in it. An electrician checked it all but it was impossible to detect what was wrong it would have meant replacing all the parts bit by bit to see what it was, costing money for each part and carrying on until we found the problem.

    We tried to change several parts but it wasnt either of them so how long do you carry on?

    We have a new one being fitted this week but i am still shocked at how long it has lasted the one we had before lasted 18 years.
    :footie:
  • red_devil
    red_devil Posts: 10,793 Forumite
    vaio wrote: »
    I'd have said Sale of goods would cover this, is the firm/person who installed it still around?

    yes they are.
    :footie:
  • 1984ReturnsForReal_2
    1984ReturnsForReal_2 Posts: 15,431 Forumite
    red_devil wrote: »
    it wasnt British gas. Anyway there was no life in it. An electrician checked it all but it was impossible to detect what was wrong it would have meant replacing all the parts bit by bit to see what it was, costing money for each part and carrying on until we found the problem.

    We tried to change several parts but it wasnt either of them so how long do you carry on?

    We have a new one being fitted this week but i am still shocked at how long it has lasted the one we had before lasted 18 years.


    Why is an electrician checking a boiler?




    Therein is your problem.

    Its probably just thermocouple.

    I bet he didnt get the thermocouple tester out....... ;)
    Not Again
  • molerat
    molerat Posts: 35,003 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    What did the manufacturers accredited service agents say was the problem ......... you did ask them didn't you ? :eek:
  • 1984ReturnsForReal_2
    1984ReturnsForReal_2 Posts: 15,431 Forumite
    molerat wrote: »
    What did the manufacturers accredited service agents say was the problem ......... you did ask them didn't you ? :eek:


    This is a wind up thread as someones been drinking all day.


    Either that of some idiot is going to chuck a boiler for the sake of £50....
    :rotfl:
    Not Again
  • keystone
    keystone Posts: 10,916 Forumite
    Agree with 1984 how on earth can a sparks diagnose a boiler problem unless he's also a heating engineer trained by Viessmann? Have you asked the installer back to look at it for you?

    You'd be mad to shell out for a new one without proper investigation TBH. Postpone the contract for replacement and if you can't get your installer get Viessmann UK out themselves to check it.

    Viessmann Limited
    Hortonwood 30
    Telford TF1 7YP
    Telephone: 01952 675000
    Fax: 01952 675040

    Technical services
    Technical Helpline: 01952 675070
    Engineer Appointments: 01952 675060

    Opening hours: Monday to Friday

    8.30 am to 5.00 pm - Main office
    8.00 am to 5.30 pm - Technical Helpline and Engineer Appointments

    Cheers
    The difference between genius and stupidity is that genius has it's limits. - Einstein
  • keystone
    keystone Posts: 10,916 Forumite
    edited 27 October 2010 at 11:28PM
    1984ReturnsForReal wrote: »
    This is a wind up thread.........
    That possibility had occured to me too but I've got a really horrible feeling in me water that its serious.

    Cheers

    Edit: Ahah - 'tis not OPs boiler - CLICKY
    The difference between genius and stupidity is that genius has it's limits. - Einstein
  • red_devil
    red_devil Posts: 10,793 Forumite
    no its true.
    :footie:
  • keystone
    keystone Posts: 10,916 Forumite
    red_devil wrote: »
    no its true.
    Yes i know - contact installer or Viessmann - post 19.

    Cheers
    The difference between genius and stupidity is that genius has it's limits. - Einstein
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