100% CPU usage

melbury

JJ_Egan wrote: »

Kaspersky 2011 is out now and can replace your 2010 version until licence expires .
Slower since 2009 most definitely .
Ranked in roughly the same position as its always been on my AV ratings at number 2 > Eset Nod 32 still number 1 Avast free is way down my rankings .
Rankings based on two years AV Comparatives data Advanced + ratings with a weighting for the more recent tests .

jje

I bought my Kaspersky 2010 on disk from Amazon, so presumably cannot update to the 2011 version. However, if I my understanding is wrong and I can, please tell me how to do this - thanks.

melbury

I think the culprit causing these problems is a thing called avp.exe so can I get rid of this and how do I do it?

closed

see post 8 re task manager, post the machine model, google hijackthis, download run it, scan copy and paste the log.

reinstall kaspersky, you should be able to use your key with the latest version

melbury

Is it OK to end process on AVP.EXE? I don't want to cause any damage!

The_Grandmaster

How is the malwarebytes scan going?

I would want you to run malwarebytes first then hijackthis.
Download HijackThis 2.0.4 - FileHippo.com Download and Install. Click on top button. After a few seconds a log will be generated which needs to be posted on this log.

melbury

The_Grandmaster wrote: »

How is the malwarebytes scan going?

I would want you to run malwarebytes first then hijackthis.
Download HijackThis 2.0.4 - FileHippo.com Download and Install. Click on top button. After a few seconds a log will be generated which needs to be posted on this log.

I did install the malwarebytes and do a scan and it found 4 infected things which have been deleted - thanks for that.

Trouble is the computer is still slow and going up to 100% CPU and I have tracked it down to AVP.EXE. Do you think I can get rid of this somehow?

closed

uninstall kaspersky

The_Grandmaster

I would still like to see the log. Open malwarebytes and go to logs tab. Top dated one is the log. Please copy into here.

AVP.exe is something to with kaspersky or a trojan according to google... therefore I wouldn't want to stop it if it was kaspersky. Or if closed is happy to remove kaspersky, then go ahead.

Run hijackthis (instructions above) and post that log here too.

I expect two logs in the next post!

melbury

The_Grandmaster wrote: »

I would still like to see the log. Open malwarebytes and go to logs tab. Top dated one is the log. Please copy into here.

AVP.exe is something to with kaspersky or a trojan according to google... therefore I wouldn't want to stop it if it was kaspersky. Or if closed is happy to remove kaspersky, then go ahead.

Run hijackthis (instructions above) and post that log here too.

I expect two logs in the next post!

Here is one log - Malawarebytes one:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org
Database version: 4927
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702
23/10/2010 18:07:20
mbam-log-2010-10-23 (18-07-20).txt
Scan type: Quick scan
Objects scanned: 155587
Time elapsed: 36 minute(s), 20 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Ultra soft (Rogue.Multiple) -> Quarantined and deleted successfully.
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
C:\Documents and Settings\Pamela Cummins\Favorites\Online Security Test.url (Rogue.Link) -> Quarantined and deleted successfully.
C:\WINDOWS\INF\ultra.inf (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\INF\ultra.PNF (Malware.Trace) -> Quarantined and deleted successfully.

Thanks for all your help.

closed

full scan...