0800 Reverse: Don't do it

MSE_Martin
MSE_Martin Posts: 8,272 Money Saving Expert
Part of the Furniture 1,000 Posts Combo Breaker
UPDATED 25 MARCH 2008

What's this about?

Adverts for reverse charge services have been flying around the screens lately but contrary to what they say this is a number you don't need to know. If caught on the hop without a phone you're charged a whopping £3.98 for a 1 min call.

What to do instead

They're a few techniques you can use in case you get a bit unstuck:
  • Have a secret code name

    While it sounds a bit cloak and dagger this can work a treat if you've run out of credit on your phone. Simply pre arrange a special code name for example Mr T. When the operator calls they will ask if the receiver will accept a call from Mr T, simply pre arrange for them not to accept the call and instead to call back on your mobile. This way you won't be charged a penny but can still get in contact.
  • Use a BT chargecard.

    Simply register for a BT charge card (for free) for emergencies. Calls cost a fraction of the price at 20p/min to landlines or 20p/min to mobiles weekends, 31p/min evenings or 60p/daytimes. This can then be charged back to a debit or credit card or a direct debit can be set up.

    If you want it set up so your BT bill is charged calls are slightly more expensive at 12p/min to landlines and 28p/min plus a 12p/min surcharge if you're using a payphone. Either way it will save you a packet on the usual reverse charge numbers.

    You'll be given an account number and pin which can be memorable to save you carrying the card around.
Click reply to discuss
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Martin Lewis, Money Saving Expert.
Please note, answers don't constitute financial advice, it is based on generalised journalistic research. Always ensure any decision is made with regards to your own individual circumstance.
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Comments

  • bbb_uk
    bbb_uk Posts: 2,108 Forumite
    Thank you Martin.

    More information about BT Calling Cards here.

    This BT site mentions the different type of cards available.
  • hurrah
    hurrah Posts: 1,373 Forumite
    The other thing you can do is get yourself an 0800 number for private/internal use only.Some providers will give you free connection,free rental,free set up,and charge from 3p a minute.
  • If its for your childrens use and your worried about them running up a big bill. You can restrict the BT charge card to call one number only.EG: Home.
  • acezing
    acezing Posts: 59 Forumite
    I use a prepay a/c from http://www.firsttelecom.com/residential/residential-topupandtalk.htm

    UK calls are only 2p from most landlines using their 0800 number(their surcharge from a payphone is only 15p).

    Calls to mobiles start at 12p.

    You can also use it from overseas and your UK Mobile which can be handy at times.
  • bbb_uk
    bbb_uk Posts: 2,108 Forumite
    If its for your childrens use and your worried about them running up a big bill. You can restrict the BT charge card to call one number only.EG: Home.
    I noticed that as well which I didn't know about but is a good idea as it stops them making freephone calls to everyone.
    Products available within the Chargecard portfolio are:
    • Contact card, which can be used to dial one pre-selected number in the UK or abroad
    • Multicontact card, which can be used to dial up to nine pre-selected numbers in the UK or abroad.
    • National card, which can be used to make calls with in the UK
    • International card, which can be used to call almost any number in the UK or abroad.
    Taken from BT's website here.
  • renifos
    renifos Posts: 21 Forumite
    yes, this is a right scam. My son used it a couple of times because he had no credit on his mobile. It cost me nearly £10. This should be banned!!!
    What a good idea to pre-arrange a name and refuse the call.It's payback time BT!!!
  • It's not that bad if you are cheeky the person calling on 0800 has to say their name, but they could say "it's J ring me" my kids do it all the time and it is free
  • bestyman
    bestyman Posts: 1,122 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    I got an exactly one minute reverse charge call from my 12 yr old son in France. on a school trip. The cost was £ 10. Lucky thing I didnt keep him talking

    Thanks BT .

    Bestyman

    ps. Hurrah, I just got a 0800 for my business and they are charging me a fiver a month ( some inclusive minutes) where are they free?
    On the internet you can be anything you want.It`s strange so many people choose to be rude and stupid.
  • EFI wrote:
    It's not that bad if you are cheeky the person calling on 0800 has to say their name, but they could say "it's J ring me" my kids do it all the time and it is free



    It works a treat !

    My kids do this most days if they need me !
    :beer: In the words of Citizen Smith - Power to the people !
  • Fran
    Fran Posts: 11,280 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    EFI wrote:
    It's not that bad if you are cheeky the person calling on 0800 has to say their name, but they could say "it's J ring me" my kids do it all the time and it is free
    Be aware though that they are on to that one. The person making the call might get the message "reverse charge calls cannot be made to this number". Presumably this happens once too many calls like this have been made over a certain time period. That's not to say it might not work again after another time period. :cool: However the person making the call might end up without cash and with no way of getting through.
    Torgwen.......... :) ...........
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