First Direct Internet Banking Down

eschaton

Great bank I heard, not....



Oops...

Even machines need a little TLC now and again. Unfortunately this service is unavailable at the moment. Please try again later.


How much later? Been trying for ages.....

Baldur

Working fine here.

knightfox

maybe you need to clean your cookies.

knightfox

if you are using internet explorer go to safety then click on delete browsing history, close explorer. Then restart IE and try again.

eschaton

Strangely ok on IE yet not on AOL internal browser. Other banks working fine yet FD isn't and was ok yesterday.

LongTermLurker

Great bank I heard, not....

You can't criticise a bank for not having 24/7/365 uptime - it might be their goal but it's hard to achieve with 100% accuracy.

stephane_2

First Direct is updating their system and will be back to normal from tomorrow Sunday.

eschaton

LongTermLurker wrote: »

You can't criticise a bank for not having 24/7/365 uptime - it might be their goal but it's hard to achieve with 100% accuracy.

I can if I want.

I don't rate it as a bank anyway.

Better service elsewhere.

masonic

eschaton wrote: »

I don't rate it as a bank anyway.

Better service elsewhere.

It sounds like the problem here is your AOL caching things it shouldn't be caching and therefore not serving you the updated webpages. Why not move from AOL to a real ISP?

In any case, if you don't rate FD as a bank, why on earth haven't you switched to another bank?

knightfox

eschaton wrote: »

I can if I want.

I don't rate it as a bank anyway.

Better service elsewhere.

If you dont like them why complain when you think you cant get on.

LongTermLurker

AOL were crap when they first came to market and I don't suspect they've got any better.

I can if I want.

You can, but unless you're in a position to identify what is required to maintain a 24/7/365 service, or maintain such a level of service yourself, I'm afraid your point's meaningless. It's like saying the world's flat - don't mean nothing.

If you have a specific beef about them (other than uptime), why didn't you post about that, rather than something as innocuous as the service being down? Seems like a bit of a cop out.