O2 changed my contract!

robbies_gal

well done i guess changing t and c's mid way isnt looking good for them

although as andy says u changed tariff i didnt think u would be covered

smj43

gabbyevs wrote: »

well done i guess changing t and c's mid way isnt looking good for them

although as andy says u changed tariff i didnt think u would be covered

Andy was referring to infomonkey's post I believe.

But never the less, I did change tariff which meant technically I was bound by the new T&C's, though they still didn't inform me when I changed about the new policy regarding tariff change. If they had told me about it when I changed tariff, then fair enough, but they didn't.

I suggest anyone else in this situation give retentions a call and threaten the end the agreement, they seem to have the most power.

robbies_gal

sorry yes i misread that post-so youre able to downgrade more than once now?

smj43

Yes indeed. After 9 months have passed (December), I can reduce it once and then once per month thereafter. I actually came out better off because they downgraded it to £40 from £45 for me as a gesture of goodwill and I haven't even had the phone for 9 months yet. So not only do I have it cheaper for the time being, I will also be on the lowest £25 tariff 1 month before I would have been if they hadn't changed the terms.