Add your feedback on Mobile Recycler Cashinmyfone

Former_MSE_Archna

This thread has been running a long time. Please see the latest feedback at the end of this thread, not the top

This is a feedback thread on old mobile buying firm

Cashinmyfone

Please share your experience with other MoneySavers. Click reply to take part

• Was it fast and efficient?
• Did you get your cash promptly?
• Did you have any problems?
• Did it pay what it said it would?

The feedback comes as part of the

Mobile selling checker comparison tool

heloid

http://www.reviewcentre.com/reviews236855.html

Bunch of cowboys. Offer top price then 'make up' damage mark it down in the hope you can't be bothered with the hassle of getting your phone back off them. Avoid

Phil_Sid

Wish i read the previous.

Just done exactly same to me. I sent my nokia N95 8gb off. they promised me £101.17 if in working order (which it was). £8 special delivery later (as they recommended) They have just sent me an email claiming the facia is damaged, and offered me £60. It certainly wasnt damaged, worn a bit maybe but not damaged.

What a joke. Dont use unless your not bothered about the amount you get.
Seriously thinking about getting it back and sending it else where.

sarahjayne1977

I have used mopay sent 5 phones of and they arranged a courier to pick them up, got what they said i would.
I am just about to send another 2 phones off and no issues so far

khannr

I found them to be very good. I had read bad reviews on them especially about cracks\scratches etc on the phones so I made sure my Nokia 5800 was wrapped up properly as it was in excellent condition. A week later I got my cheque for £85.13, the same amount I was quoted on the web site.
So all round good service.

Vashda_Nerada

I was very pleasantly surprised by this company. After reading so many horror stories I was very paranoid about not getting the full amount promised for my phone, so I took tons of photos to prove it's good condition & made sure it was very well packaged.
I sent it off via special delivery on the 11th, I got an email saying they'd received it on the 12th and the money was in my bank this morning! I have to say that I am well impressed with the service I received, very fast indeed.
I'd still take photos of the phone before sending though, just to be on the safe side

jeanieboyd

Applied on line to cash in phone 19/1/11. Received cheque for full amount 28/1/11. Regular e mails informing me where I was in the process. I did send it special delivery, cost £6 but worth it as phone was valued at £101. Very impressed.
:money:

JohalaReewi

Strange that cashinmyfone gets some bad reviews but envirofone gets good ones because they seem to be the same company. All the phones I have sent to cashinmyfone have been in envirofone envelopes and the argos card they issue even has envirofone on it. Have no complaints with CIMF and I even get extra cashback via the topcashback website.

hay01

DO NOT USE THIS COMPANY TO RECYCLE YOUR MOBILE PHONE.

Cashinmyfone is the biggest scam going, if you don't send your phone recorded delivery and use the freepost envelope (because at the end of the day why wouldn't it arrive this way?!?!) you will not get your money. You will be told that your mobile phone has not been received and has been lost in the post. If you contact them by email you will receive a standard email back saying that they are experiencing postal delays in the Cheshire area and that they have just received a huge delivery and hopfully your phone will be in it! What a load of rubbish, they receive the phones but as you can't trace it they don't pay out.

If you do send your phone recorded delivery you will not get the full working price that you were quoted, they will tell you there is a fault with the phone and offer you a much reduced price.

Also never use envirofone as they seem to be trading as the same company!

The reviews on this site are not too bad which is where i made a big mistake by trusting them, if you put the company into google you will see hundreds of very poor reviews.

Sim_2

hay01 wrote: »

DO NOT USE THIS COMPANY TO RECYCLE YOUR MOBILE PHONE.

Cashinmyfone is the biggest scam going, if you don't send your phone recorded delivery and use the freepost envelope (because at the end of the day why wouldn't it arrive this way?!?!) you will not get your money. You will be told that your mobile phone has not been received and has been lost in the post. If you contact them by email you will receive a standard email back saying that they are experiencing postal delays in the Cheshire area and that they have just received a huge delivery and hopfully your phone will be in it! What a load of rubbish, they receive the phones but as you can't trace it they don't pay out.

While I too am a bit twitched - see this link

http://news.bbc.co.uk/local/stoke/hi/people_and_places/newsid_9360000/9360342.stm

viczye23

received an email saying i was to get the full amount, i was very pleased with this.

i then received an email saying the money had been transferred into my account, waited days seeing as BACS usually takes 3 days.... 5 days later no money!