Cheap Train Fares guide discussion

Broadstone

Livingthedream wrote: »

Dzug, I've just realised it's our annual chat with broadstone, do you remember, if not here's a clue

PS. also dzug whatever you post I'm not allowed to thank you, sorry

Dzug and Livingthedream....Blimey ! Doesn't a year pass quickly ? I now remember our posts 12 months ago.

I see that you both still appear to be employed by the rail companies trying to defend them. I need to advise you you are in the minority; especially after their (lack of) performance over the last 2 months.

Happy new year.:)

yorkie2

T8RSP wrote: »

I am not a student Yorkie2 so I can't do the student deal and I would normally book a lot sooner, but the trip was confirmed a few days before Christmas and I assumed enough people would want to go by coach to allow me to go!

You know what assuming does...

Hang on, you are assuming that you need to be a student to qualify - you don't! anyone with a 16-25 railcard can use that promotion!

T8RSP wrote: »

Thanks for all your help!

You're welcome:)

Kentuniversity

Broadstone....Thanks for your posts. Just realised that I have unclipped, unstamped and uncollected tickets for my trips to/from home before/after Xmas. I will be asking for a refund from the appropriate rail companies.

Many thanks.

geordie_taxi

geordie_taxi wrote: »

yes indead wot with the bad weather and the odd train strike aswell ive sent most of my tickets back for a compensation claim too. should pay for my train ticket for my summer holidays. nevermind one companys incompentence is a silverlining for sombody else :rotfl::):rotfl:

Update:

just got back from work and switched the computer on and found an email from east coast with a 40% discount e voucher for use on any standard or 1st advance ticket by way of apology for the weather related disruption

yorkie2

Kentuniversity wrote: »

Broadstone....Thanks for your posts. Just realised that I have unclipped, unstamped and uncollected tickets for my trips to/from home before/after Xmas. I will be asking for a refund from the appropriate rail companies.

Many thanks.

If they are uncollected then you should be able to do this on the relevant website. A £10 admin fee per single or return ticket applies.

Kentuniversity

yorkie2 wrote: »

If they are uncollected then you should be able to do this on the relevant website. A £10 admin fee per single or return ticket applies.

Thanks but Broadstone has already advised me via PM.

stephenliverpool1

wealdroam wrote: »

I think you'll find that there is no obligation for any railway company to provide heat in a carriage.

Did she get to Clapham Junc before deciding to return home? If so, then the Advance ticket has been fully used, hasn't it?

Your friend made the choice to travel no further.
The railway companies provided their part of the bargain.

Sorry, I don't understand why anyone should refund anything.


P.s. just wondering...
Why did your friend not move to a coach which did have heating?
It couldn't be because her reserved seat was in a particular carriage, because SWT don't do seat reservations.
Also, boarding at Poole, it is most unlikely that the train was so full that she couldn't move.

Totally wrong and incorrect......She has got a full refund (i.e. No £10 admin fee) for all of her tickets and has been given train vouchers as compensation !!:)

wealdroam

stephenliverpool1 wrote: »

wealdroam wrote: »

I think you'll find that there is no obligation for any railway company to provide heat in a carriage.

Did she get to Clapham Junc before deciding to return home? If so, then the Advance ticket has been fully used, hasn't it?

Your friend made the choice to travel no further.
The railway companies provided their part of the bargain.

Sorry, I don't understand why anyone should refund anything.


P.s. just wondering...
Why did your friend not move to a coach which did have heating?
It couldn't be because her reserved seat was in a particular carriage, because SWT don't do seat reservations.
Also, boarding at Poole, it is most unlikely that the train was so full that she couldn't move.

Totally wrong and incorrect......She has got a total refund (i.e. No £10 admin fee) for all of her tickets and has been given train vouchers as compensation !!:)

Thank you for you response.

Sorry, I am not sure just which bit of my earlier post you think is "Totally wrong and incorrect"?

Is there any obligation for heat to be provided?
You tell me.

Did she use all of her Advance Single before deciding to abort her journey?
Yes she did.
So why is she due a refund?

Your friend decided not to continue her journey.
Please can you explain to me why a railway company should refund for a journey she decided not to make?

And again, why did your friend not move to a carriage with heating?

OK, so what exactly was "totally wrong and incorrect" with my earlier reply?

stephenliverpool1

wealdroam wrote: »

Sorry, I don't understand why anyone should refund anything.

Then let me simplify it !! You stated the above and yet she has been given a full refund and train vouchers as compensation.

The rest of your posting then becomes meaningless and doesn't warrant a response.:)

Jeff_Bridges_hair

stephenliverpool1 wrote: »

Then let me simplify it !! You stated the above and yet she has been given a full refund and train vouchers as compensation.

The rest of your posting then becomes meaningless and doesn't warrant a response.:)

So your evading the questions wealdroam asked you then?

He if you got a refund then bully for you but please, answer the questions.