real proplems virus trojans..etc etc etc

njtkc

thanks for comments but I'm not sure what this means or how to do!!!!
Any chance you can briefly explain what it is?

Browntoa

in the 4th post of the thread I told you to follow there is a bit at the end about downloading hijackthis and how to post the log back here, I would just follow the steps to clean your PC for now....then post a hijackthis back here when you are finished so we can check it for you

Browntoa

there is a quck guide to using hijackthis here

http://www.tomcoyote.org/hjt/

use it after you have done the clean up of the PC

njtkc

Brill sorry to be a pain I'm trying to learn the techie terms......I do believe it's started to sink in.....

njtkc

just read details on tomcoyote exc just the sort of thing I need to read gives an understanding of what I'm doing.

Thanks thanks for your help and support. I will probably start clean on my day off next week I think I'll need a clear head not 2 morr after 2nites party..

njtkc

WELL !!!! followed removal guide as much as poss? I couldn't find system restore by instructions so I have done this without disabling system restore. so bit woried they may be hiding somewhere!!!!!!! it wouldn't let me download... defender or spybot, the trojans just kept coming? so took bull by the horns and updated.... microsoft 2000 as much as poss and updated AVG to 7.5 as i already had previous version, installed as much as it would let me. it seems that some of the problems were not letting them install. THEN STARTED GUIDE..deleted all temp files with crap cleaner. scanned with what I could then shutdown and restart and downloaded what I couldn't first time. although still wouldn't do defender? restarted in safe mode and started from 2 again......... then followed pandasoft...wouldn't let me? but housecall would so did it. just scanned again with AVG and killed some more. Been on internet and haven't had any pop ups yet? Not sure they're all gone but the majority of them have...I Think. fed up watching screen so will see what happens tomorrow. I will do hijack this if I still get problems.. will updated thread 2 morrow. ta everso.

njtkc

spoke to soon. just closing down and internet explorer box gave warning about sites visited and recommended downloading drive cleaner!!! from drivercleaner.inc!!! it is one of the automatic popo ups I've had before so look out for hijack this but 2 morrow........

njtkc

scanned with some of the free online scanners and AVG 7.5 and Antivir, still finding some....
tried the link to HijackThis wouldn't work not sure why!
installed Zone alarm for free Firewall but couldn't access google internet explorer kept saying server not found?, so uninstalled it and google int exp works again.

njtkc

right click my computer - properties
tabs are - general - network ID - Hardware - User profiles - Advanced
can't see anything under these anout performance ?
in safe mode system details gave me windows 2000 build 2165 service pack 4 free, is this of any use

Alfonso_Skinarelli

Download HJTsetup.exe to your desktop.

Double-click HJTsetup.exe icon on your desktop to start the installation.

By default it will install to C:\Program Files\Hijack This.

Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.

Put a check by Create a desktop icon then click Next again.

Continue to follow the rest of the prompts from there.

At the final dialogue box click Finish and it will launch Hijack This.

Click the Do a system scan and save a logfile button. It will scan and the log should open in notepad.

Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.

Come back here to this thread and Paste the log (Ctrl+V) in your next reply.