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Crabtree & Evelyn £3 Handcream Loophole

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Comments

  • natalieho
    natalieho Posts: 507 Forumite
    *SmallFry* wrote: »
    They cannot recall an email, you've either deleted it or you have a virus. I still have my email.

    Is yours one of the orders not showing at all? Why cant they recall the email? I know emails can be recalled within businesses but can they not from business to client? Going to go through emails again now
  • *SmallFry*
    *SmallFry* Posts: 1,395 Forumite
    natalieho wrote: »
    Is yours one of the orders not showing at all?

    Yes I was the 1st to post on here yesterday that my order had disappeared.
  • natalieho wrote: »
    They have you know, they recalled my confirmation email and deny all knowledge of my order!! I checked the order number yesterday so i know 100% i had the email and order placed. Can they legally recall and email and deny all knowledge im livid! I dont mind if they wont honor but to do what they have done im gobsmacked :mad:

    For those who also couldnt track your order number check if you still have an email from them.

    I don't think they can recall the email once you've read it - I still have mine but when I check my order number on the site it comes up as invalid.

    I'm not too worried personally if they don't honour because I placed a Molton Brown order for handcream shortly after seeing this thread :o
  • *SmallFry*
    *SmallFry* Posts: 1,395 Forumite
    natalieho wrote: »
    Why cant they recall the email? I know emails can be recalled within businesses but can they not from business to client? Going to go through emails again now

    If they did that then it would be illegal, they'd be hacking into your computer.
  • natalieho wrote: »
    Is yours one of the orders not showing at all? Why cant they recall the email? I know emails can be recalled within businesses but can they not from business to client? Going to go through emails again now

    I think once you have opened the email they would not be able to recall.
  • *SmallFry*
    *SmallFry* Posts: 1,395 Forumite
    I think once you have opened the email they would not be able to recall.

    It makes no difference if it's read or unread, the only way they can do it is by hacking.
  • natalieho
    natalieho Posts: 507 Forumite
    I think once you have opened the email they would not be able to recall.

    Ok thanks, dont know where its gone so i have no proof of order now. But for those whos order dosnt track they have been deleted from the system so wont be coming :(
  • natalieho
    natalieho Posts: 507 Forumite
    *SmallFry* wrote: »
    It makes no difference if it's read or unread, the only way they can do it is by hacking.


    This is untrue recalling an email can be done from the sender its not hacking. Its often done to me in work where people send emails and then recall to change them
  • *SmallFry*
    *SmallFry* Posts: 1,395 Forumite
    natalieho wrote: »
    This is untrue recalling an email can be done from the sender its not hacking. Its often done to me in work where people send emails and then recall to change them

    LOL ok if you say so :rotfl:
  • natalieho
    natalieho Posts: 507 Forumite
    *SmallFry* wrote: »
    LOL ok if you say so :rotfl:

    If you have microsoft you can recall emails its in their application and other large companies applications. I work in a very large world wide company so no need to laugh.

    I am wrong about crabtree email but this can be done :T
This discussion has been closed.
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