~Avon Hints & Tips (Part 6) ~

chasingsunshine_2

missminx wrote: »

I looked at that in HT and it said to allow 6 weeks I think for delivery. Google them and see if you can get it elsewhere. they aren't much different in price to avon's 'offer' price. May be worth the happy customer, as you'll get the commission from her goods anyway.

Ah good idea! I suppose I could add it on the order anyway (good for the figures ) and send it back if its not needed by the time its delivered.
Daft that they say 6 weeks when people will want them for christmas time

Kynnie

Oh, the weather!

So my delivery was supposed to arrive on Friday, but it didn't show! It still isn't here yet, I've had customers on the phone, emailing and texting me asking where it is and when it will be delivered and I have no idea what to tell them. (

I've explaiend that I'm assuming due to the adverse weather conditions here that the courier is running a little behind, but that I've no idea when it will arrive. Most have been understanding but others are more than a little disgruntled.

Worst thing is, I've no contact number for the courier so I can't check in with them, and my ASM isn't replying to my emails asking how to contact them.

Feeling very frustrated at the mo and not entirely sure what I should be doing.

missminx

chasingsunshine wrote: »

Ah good idea! I suppose I could add it on the order anyway (good for the figures ) and send it back if its not needed by the time its delivered.
Daft that they say 6 weeks when people will want them for christmas time

Exactly!! You'd think that they would have the sense to work this out really wouldn't you?!

lozza1985

Avon do try and cover themselves when they do these branded offers, as they are at the mercy of which ever supplier it is. Usually you'll find that they'll come when you order them, particularly for this camera as I doubt many people will sell them.

lozza1985

If you log in to to your account, near the bottom of the main page there is a message about delays to deliveries, so you can see what your scheduled redelivery day should be. If you know the name of the courier then google them, I've had to do this in the past to get the number for the courier as Avon dont give them out for some reason.

Kynnie wrote: »

Oh, the weather!

So my delivery was supposed to arrive on Friday, but it didn't show! It still isn't here yet, I've had customers on the phone, emailing and texting me asking where it is and when it will be delivered and I have no idea what to tell them. (

I've explaiend that I'm assuming due to the adverse weather conditions here that the courier is running a little behind, but that I've no idea when it will arrive. Most have been understanding but others are more than a little disgruntled.

Worst thing is, I've no contact number for the courier so I can't check in with them, and my ASM isn't replying to my emails asking how to contact them.

Feeling very frustrated at the mo and not entirely sure what I should be doing.

Kynnie

Thanks for the Lozza. Much appreciated. I'd completely missed that message somehow. *headdesk*

Edit: Hmm. Is the delivery date posted in the site the day we are supposed to get the order or the day the carrier takes possession of it? Cause according to that it should have been here already. Unfortunately I don't have the name of the courier either.

Guess it's the waiting game.

lozza1985 wrote: »

If you log in to to your account, near the bottom of the main page there is a message about delays to deliveries, so you can see what your scheduled redelivery day should be. If you know the name of the courier then google them, I've had to do this in the past to get the number for the courier as Avon dont give them out for some reason.

lozza1985

It should be the day the courier is delivering, but they may be running further behind so hopefully it should be the following day at The latest.
When they do deliver, if you're in make a note of the name on the side of the van then youll be able go search for their phone number in case you need it in the future.

dingdongavoncalling

Just a quick question about returns - so far I have only ever needed to return something AFTER it has been paid for, however, I have been charged for my Fergie money makers, as expected, in C18. Now I still have some left so want to return these, do I need to pay for these anyway as my bill for C18 is now up, or can I just return them when my delivery for C1 comes?....confused!!

Also, did anyone ever get any luck with the nectar card points?!

missminx

Wow! It's like the Marie Celeste here this weekend!! Spookily quiet! Hope all is well with everyone?

dingdongavoncalling wrote: »

Just a quick question about returns - so far I have only ever needed to return something AFTER it has been paid for, however, I have been charged for my Fergie money makers, as expected, in C18. Now I still have some left so want to return these, do I need to pay for these anyway as my bill for C18 is now up, or can I just return them when my delivery for C1 comes?....confused!!

Also, did anyone ever get any luck with the nectar card points?!

I am in the same position as you, and I have credited them, but have decided to send it back with my C1 order as it is so close any way. If they recharge it, then I will just have to re-do the credit, but they shouldn't as it falls within the time as far as I understand it. Been too busy with other things to get it sorted for tomorrow's delivery. HTH :A

chelseylou

evening all, know its abit late and that but just wondering if anyone has managed to get the ebrochure widget working? i've gone onto my messages and says its under news, but when i click on it it just takes me back to my messages! so not intially sure on how to do it! anyone managed to do it??

Cant get over how quite it is on here this weekend!