~Avon Hints & Tips (Part 6) ~

lozza1985

chasingsunshine wrote: »

Morning Ladies.
That customer I mentioned who wasnt ready to order in time for me to submit on Wednesday has text me her order through this morning. Its a total of £11.50. What should I do? Should I do an additional order, make no money and pay the fee but at least have it added to my sales figures, or ask my SL to put it through with her order next week?

Assuming your SL order is due in the first half of next week - not only will you save yourself £2.50 charge, but it'll probably turn up the same time as an additional order would anyway.

sylvergrunge_2

chasingsunshine wrote: »

Morning Ladies.
That customer I mentioned who wasnt ready to order in time for me to submit on Wednesday has text me her order through this morning. Its a total of £11.50. What should I do? Should I do an additional order, make no money and pay the fee but at least have it added to my sales figures, or ask my SL to put it through with her order next week?

I would say put it in with your next order. Are you on C1 now? If so, it's only a short campaign anyway (2 weeks instead of 3). At least she will still get it before christmas, and she will know not to mess you about in future

lisyloo

Quick question (apologies if it's been answered dozens of times already).
If a customer returns an item that contributed to receiving an offer, then does the offer item need to be returned also.
I am talking about the offers when you spend X and then qualify for a cheap item.

MrsTinks

Quickie question - I hope

I just had my campaign 18 order delievered (nothing missing from my customer orders! RESULT!) and i ordered a few bits from Hello Tomorrow C2 (order online in C18) and C1 (Online in C17) - the bits I ordered from C17 are not ones that are out of stock (special offers but not sale) and they weren't on my delivery note, invoice or delivery... but they ARE on my order when I check online... so...

Can or can't we back order on Hello Tomorrows? Or was I just unlucky Or have I completely missed a point LOL

Thanks gang!

claregre

You can back order everything from HT except for the clearance section, and sometimes money makers but it will make it clear on the page if you cannot back order it.

You just need to make sure that you put in the right campaign (ie the previous campaign if you are back ordering).

MrsTinks

Thanks Clare - I definitely did make sure it was the right campaign etc - but no sign of the items I ordered from c17 HT... weiiiiird... might call them later and ask... Ah well at least it was only my own treats hehehe

I will just have to spend more on myself THIS campaign *tries to look innocent*

chasingsunshine_2

Hmmm not gonna work out, SLs delivery comes after my next order is due in. My lady has ordered every campign so if I ask her to wait until next order im risking her not ordering for c.1.
Thinking about going through quidco & ordering online but think it'll take ages. Maybe I should just do additional. The things she wants are stocking fillers that say while stocks last

nixinixi

Where are you Chasingsunshine? My deadline for ordering is Monday, with delivery on Fri 3rd Dec - can I help at all? Nor sure if we could make it work with postage, paying etc????????

chasingsunshine_2

nixinixi wrote: »

Where are you Chasingsunshine? My deadline for ordering is Monday, with delivery on Fri 3rd Dec - can I help at all? Nor sure if we could make it work with postage, paying etc????????

I'm in Bristol. I don't mind paying p&p just dont want to risk losing her as a customer.
She wants the lip gloss set, bath petals and planet spa face mask set. Not sure how big any of those things are to know what the p&p would be like though.
Very nice of you to offer to help, I do appreciate it

chelseylou

well have gone to pick up my last order for this campaign and nearly fell over! out fell an order for £45!!! biggest order yet!!