Welcome Finance - Surprise letter

gmb_2

Until December 2009, Welcome Finance provided unsecured and secured personal loans and hire purchase for cars to individuals with non-standard credit profiles. Welcome Finance is now closed to new business.

di3004

gmb wrote: »

I too have received a letter like this offering me £1,100.00 but they say I owe them £950.00 so they going to take this off the offer - the amount they say i owe them has been in dispute for two plus years - what do I do as it says in the PPI letter FINAL OFFER

Hiya

Well done on your success.:beer:
Was this an offer or did they admit liability and upheld in your favour?

If there are arrears outstanding - what normally happens is they award the refund towards the debt and anything remaining plus any interest should be refunded directly to you.

If there are any arrears, do you know how much?

gmb_2

As I said there were some arrears but were disputed by me as I can prove I dont owe them as much as they say I do but after nearly three years I have been bashing my head up the wall with them and getting nowhere. Anyhow today I get another letter identical but the amount the offer is more and guess what - the arrears are more lol - they still cant get it right - if I accept the second amount even though the arrears are higher i am still better off - dont know what to do - just might accept both offers and see if they pay them both out :-)

di3004

gmb wrote: »

As I said there were some arrears but were disputed by me as I can prove I dont owe them as much as they say I do but after nearly three years I have been bashing my head up the wall with them and getting nowhere. Anyhow today I get another letter identical but the amount the offer is more and guess what - the arrears are more lol - they still cant get it right - if I accept the second amount even though the arrears are higher i am still better off - dont know what to do - just might accept both offers and see if they pay them both out :-)

Good luck with this then, hope it resolves for you.;)

ChocksterNo1

I accepted their offer and was told money would be paid into accoutn within 10 working days. we've got 1 more day until 10 working days are up. Has anyone actually received payment from Welcome?

Thanks

Chock

di3004

ChocksterNo1 wrote: »

I accepted their offer and was told money would be paid into accoutn within 10 working days. we've got 1 more day until 10 working days are up. Has anyone actually received payment from Welcome?

Thanks

Chock

Well done to you!:beer:
Give them a call on the 10 days to chase this up if the money is not in the account by then.

As its a previous and resolved complaints and not "new", they should continue with refunding you, let us know and we shall take it from there, good luck.;)

ChocksterNo1

I phoned welcome this morning and they informed me that they paid out on the 26th October but that it can take upto 10 working days before the funds hit my bank account.

eunicefriend

eunicefriend wrote: »

Me too!!!! my letter arrived today - although they sent it second class and only give 14 days to accept the offer. sent back my response by recorded delivery just to make sure. £2,087 for missold PPI and a further £100 compensation. Can't believe it, will let you know once money is received by BACS

Eunice:j

Money went into my account today just 2 weeks from posting acceptance