Ebay scam, If you are looking to sell using ebay and paypal, my advice don't do it!

soolin

You say there are no warnings but yes there are:

Paypal email I have here in front of me , first paragraph:

[COLOR=#333333 !important]Hello Soolin[/COLOR]
You received a payment of 31.80 GBP from ebayer1000 email [EMAIL="ebayer100@hotmail.com"]ebayer100@hotmail.com[/EMAIL])
Thanks for using PayPal. You can now send any items. To see all the transaction details, log in to your PayPal account.

It may take a few moments for this transaction to appear in your account.


Reversals:
Please be aware that your payment can still be reversed, (e.g. if it is subject to a chargeback), even after you have posted the item to your buyer. Complying with PayPal's protection programs and following the trading guidelines, in our [URL="wlmailhtml:{CC04EAC3-7589-4DFC-B4BF-1FD1DF813154}mid://00000213/!x-usc:https://www.paypal.com/uk/cgi-bin/?cmd=_security-center-outside"]Safety Advice Centre[/URL] helps to protect you from things like chargebacks.

That's even before you log in. Then you log in and the payment page says:

OK to post the item



Payment Status: CompletedWe recommend that you:

• Post to the buyer's address on this page
• Use a shipping service with signature confirmation
• Save all tracking information or other proof of postage

Tips to sell securely


So you honestly believe there are no warnings, really?

I do have sympathy, but please don't say that you were not aware.

adsingleton

I was not aware I did not read the small print, I joined paypal only because I had to, I wanted cash on collection but the bloke made out that he would by paypal because it is the official ebay way,
can anyone just please advise me on who I can talk to, I cannot get to the CAB until Monday now and I must be able to get help from somewhere.

cyberbob

adsingleton wrote: »

There is no warning that says until you have cleared a paypal payment in to your personal bank account then it is not actually cleared funds.

As Soolin showed there are plenty of warnings

adsingleton wrote: »

there customer do they not have an obligation of duty and care to protect me or at least refund

They did put measures into protect you but because you didn't follow the correct procedures you weren't protected. You need to take some responsibility for your own actions. If it was Naivety or plane stupidity it comes down to you not understanding paypal or taking five minutes to check how to protect yourself. Most people will have sympathy for you but no matter what the responsibility still falls back on yourself.

Having the ability to see you have made a mistake and admit it is a good step to protecting yourself in the future. Burying your head in the sand isn't going to help

soolin

adsingleton wrote: »

I was not aware I did not read the small print, I joined paypal only because I had to, I wanted cash on collection but the bloke made out that he would by paypal because it is the official ebay way,
can anyone just please advise me on who I can talk to, I cannot get to the CAB until Monday now and I must be able to get help from somewhere.

Very few official bodies will take on a company where you have specifically acted against their advice, if you went after ebay instead then I fear it may cost more than you could possibly imagine. You need to work on trying to get the press interested, someone who will fight for you and possibly encourage paypal to make a goodwill gesture although I think you may need to face the fact that this is probably not going to happen.

Other than that continue to appeal to paypal, don't get stroppy or threaten them , admit you now understand that you were foolish, but grovel a bit and just keep asking if they can help at all, even without admitting any liability. We know they have made goodwill gestures in the past, so it must be worth a try.

adsingleton

Here is my payment confirmation from paypal, it mentions if I am sening the item to check as he has an unconfirmed email, but so did I.

I have edited his contact details as if he is also a victim that is only fair but nothing else on here.

Dear

You've received new funds!

This email confirms that you have received a payment for 495.00 GBP from Brian Trow (mailto:xxxxxxxxxxxxxxxxxx)

---

Payment Details

---

Purchased From: adsingleton2010

Item Number: 150498958010
Item Title: LG 42PC1DV 42" Plasma Television
Item URL: Quantity: 1
Price: 495.00 GBP
Subtotal: 495.00 GBP

---

Postage & Packing via Standard Delivery to XX: 0.00 GBP(includes any seller packing fees)

Postage Compensation (not offered):--

Total:495.00 GBP
Payment sent to

---

Brian Trow's unconfirmed address

---

David Pxxx
xxxxxxxxxxx
xxxxx xxxxxxx
xxx3JB
United Kingdom


Important note: Brian Trow has provided an unconfirmed address. If you are planning on sending items to Brian Trow, please check the Transaction Details page of this payment to find out whether you will be covered by the PayPal Seller Protection Policy.

Our records indicate that this email address is unconfirmed. In order to receive these funds, you must first confirm your email address.

You can complete the Email Address Confirmation process by clicking on the following link and then entering your password:


If your email programme has problems with hypertext links, then you may also confirm your email address by logging in to your PayPal account at PayPal.com. On your My Account page there will be a Confirm Your Email Address link. Click on this link and, when requested, enter the following confirmation number:

0041-2850-2550-8152-7181

Yours sincerely,
PayPal

---

Copyright © 1999-2010 PayPal. All rights reserved.

PayPal (Europe) S.à r.l. & Cie, S.C.A.
Soci!t! en Commandite par Actions
Registered Office: 5th Floor 22-24 Boulevard Royal L-2449, Luxembourg
RCS Luxembourg B 118 349

PPID PP754

soolin

Please remove your personal details from the post, you will end up with even more issues if a spam bot finds you. You will note I changed the ones in my post to made up ones.

Never ever post any details that can id you on an open forum

soolin

Also, can I just ask how long ago this was as I am getting a blank with ebay.

It migh tnot do any good, but check out that address in as much detail as you can. Eve consider writing a formal letter to them asking whether they are aware that their paypal account, or at least an account using their name and address, was used in a scam. See if you can at least eliminate that person from your case.

adsingleton

this TV was collected on Tuesday, the payment was supposedly made on beforehand on Tuesday, the funds were released on Wednesday and retracted later on Wednesday, It dissappeared completely from my paypal yesterday.

I have removed my email from the above post is there any other details I need to remove?

soolin

adsingleton wrote: »

this TV was collected on Tuesday, the payment was supposedly made on beforehand on Tuesday, the funds were released on Wednesday and retracted later on Wednesday, It dissappeared completely from my paypal yesterday.

I have removed my email from the above post is there any other details I need to remove?

No, that's better, safer for you.

Sorry, I don't know if I missed it in an earlier post but was this sale done 'off' ebay as the tV shows as unsold.

adsingleton

No everything was done through ebay/paypal, it showed as sold and had my money received in green writing then shortly after the collection, ebay sent the hacked account warning and said they had removed the listing, but previously it had showed as sold, I had listed the TV twice it showed 1 item unsold and 1 sold then after they sent me the hacked account message even though it had showed as sold, they unlisted it and it only shows 1 item unsold.