Free SET of Latte Mugs (Baileys) - 1/12/2006

Indispensable_Hobbes

My 28 days is up on Thursday (24th) so I'm gona wait til next week before I contact.
Got the reply message saved on my phone

gingerchick

Still haven't got mine either, and that's after getting this reply to an e-mail I sent ages ago.
Received this reply on the 14th of this month...

Good Morning,

Thank you for your recent email, which was forwarded to my desk via The Baileys Team.

I have been in contact with our Handling Agency and they have confirmed your Baileys Frother and latte glasses will be sent out to you shortly, I hope you receive your Baileys Frother and latte glasses shortly.

Please advise if you have received you Baileys frother

Kind regards,

Denise Murphy
Consumer Relations

Avionyx

Just sent my message to them, hopefully they are getting the idea!

Alex

Chr15_2

I sent them a short mail a couple of weeks ago but answer yet!

GOOD_BOY_3

you could report them to tradeing standerds or watchdog!

gratis_grimace

Vindiesel wrote:

thanks OP for thinking of us all, lets hope they take it on board. If not we could start a guerilla group to make non-freebie sending companies take notice!!

That is quite a good idea, and I am up for that! We could innundate dodgy companies with complaints to the point that they would have to do something about it!
Sent a message too asking what was the crack, so we'll see if they give an answer!

carrieparkinson

ive emailed too

Edna_Bucket_2

clint1974 wrote:

...I feel it necessary to start a thread for ALL those who text Baileys at cost in the hope of recieving there offer of free latte mugs and have not recieved them. Hopefully if we all register our dissaproval they way get some shipped out. I know some people have recieved them but the majority have not. Click the link above to goto Baileys website and use the contact us button too tell them you have not yet recieved your mugs, after all they have your details to use for marketing and have charged you the text message fee. What do they take us for?!

If anyone feels strongly enough about this, or isn't getting anywhere through the "contact us" channel and wants to "go to the top" at Diageo, here's a real person who ought to be best placed to get them to sort themselves out.

Syl Saller is the Brand Innovation Group director of Diageo plc and is responsible for the Global Innovation Strategy and Innovation Programme across all brands and markets, worldwide. Prior to this she was the Marketing Director for Diageo Great Britain, heading up a Consumer and Commercial Marketing department. Her portfolio included 40 plus brands including Guinness, Smirnoff, Gordon's, Baileys, Bells, Archers, Tanqueray, and Johnnie Walker...

Her contact email was on the page for this Association she belongs to if you scroll down to near the bottom:

https://www.wacl.info/contacts.html

Actuall delivering what they promise seems just the sort of "Brand Innovation" Baileys need to practice at the moment!

crazyhazel

I have not received mine either however, whilst I know that the word Gullible is being removed from the Oxford English Dictionary, I think that with all of us MSE'ers requesting our mugs we should maybe err on the side of patience and give them a bit more time?? Don't you think? The bigger the company does not mean the better it is run. More times than not it is the opposite.:A

Xanado

crazyhazel wrote:

I have not received mine either however, whilst I know that the word Gullible is being removed from the Oxford English Dictionary, I think that with all of us MSE'ers requesting our mugs we should maybe err on the side of patience and give them a bit more time?? Don't you think? The bigger the company does not mean the better it is run. More times than not it is the opposite.:A

I agree. With that post about the Bailey's mugs with hits that are coming up on 50,000, aswell as links sent via MSN, word of mouth, other forums etc... Jesus! Think about how much extra requests they've had for these mugs! Give them a chance guys! i think enough of us have emailed and complained, and they are reassuring everyone they will eventually be sent out. Just give them time. They would not say to this many people they are coming if they have no intention of sending them out in the first place!