MYSTERY SHOPPING THREAD 17 - please don't mention client names or fees on here!!

serendipity2706

Just had this query from RE.

Q23 - Please state how many members of staff you came in contact with during your visit to ***.
Current answer - 'I came into contact with two staff. The assistant who advised me during my enquiry was a female, with long, blonde hair, approximately 5' 7" tall and was not wearing glasses. The assistant who served me at the till, was a female, with short, dark hair and was not wearing glasses.'

Am I missing something- I thought this was completely clear!!!!!!!!!!!!

scubaangel

serendipity2706 wrote: »

Just had this query from RE.

Q23 - Please state how many members of staff you came in contact with during your visit to ***.
Current answer - 'I came into contact with two staff. The assistant who advised me during my enquiry was a female, with long, blonde hair, approximately 5' 7" tall and was not wearing glasses. The assistant who served me at the till, was a female, with short, dark hair and was not wearing glasses.'

Am I missing something- I thought this was completely clear!!!!!!!!!!!!

Clearly you failed to mention the FIRST and SECOND, of TWO.....:p

boyoboy1986

serendipity2706 wrote: »

Just had this query from RE.

Q23 - Please state how many members of staff you came in contact with during your visit to ***.
Current answer - 'I came into contact with two staff. The assistant who advised me during my enquiry was a female, with long, blonde hair, approximately 5' 7" tall and was not wearing glasses. The assistant who served me at the till, was a female, with short, dark hair and was not wearing glasses.'

Am I missing something- I thought this was completely clear!!!!!!!!!!!!

Yes, stating you came into contact with two members of staff has clearly not sunk in yet. However please note the following for future reference also.

You have not listed their skirt length, shoe size and number of freckles on the staff members face. You have been deducted 2 points which mean nothing anyway. Please do not pass go, however you may collect your fee if we can be a$$ed to pass it in time for the next pay run, although due to the snow this may not make it and by the way the fee will be cut from the next circuit of this retailers stores as we feel we area paying you too much.

Thank you for your time.

Proofing team numpty

I think the snow is getting to me.

serendipity2706

boyoboy1986 wrote: »

Yes, stating you came into contact with two members of staff has clearly not sunk in yet. However please note the following for future reference also.

You have not listed their skirt length, shoe size and number of freckles on the staff members face. You have been deducted 2 points which mean nothing anyway. Please do not pass go, however you may collect your fee if we can be a$$ed to pass it in time for the next pay run, although due to the snow this may not make it and by the way the fee will be cut from the next circuit of this retailers stores as we feel we area paying you too much.

Thank you for your time.

Proofing team numpty

I think the snow is getting to me.

For those of you that can remember back to Friday, this is the job I did in a blizzard, that, when I came to input it, had been removed, then I had the stroppy message from Samantha advising me I wasn't being paid.
I phoned this morning and got the job reinstated and they gave me a double fee. However, I now suspect Samantha has been demoted to proof reader and getting her revenge!!!!!!!

Robert_Roberston

Snow coming down massively here! I doubt I'll be risking anything tomorrow.

serendipity2706

Robert_Roberston wrote: »

Snow coming down massively here! I doubt I'll be risking anything tomorrow.

Blizzarding here too ATM though no more of the thundersnow

Dundee and Carnoustie are now famous on the Wikipedia page too http://en.wikipedia.org/wiki/Thundersnow

jen_br

UGH white out here just tried to stupidly get to edinburgh got 4 miles before I couldn't see..

we had lightening and snow it was cool

Becles

More snow here and it's really icy. Being pressured to do jobs, so I'll be digging the car out shortly and risking it.

Does anyone here work for The Brand Company? I only started in September but have yet to be paid by them. I should have been paid for Sept work at the end of Oct but I kept getting fobbed off that it would be late as I wasn't set up on the system, then I keep getting told it would be with me within a couple of days.

Still nothing and was promised on Friday that Sept and Oct jobs would be in my bank account today. Checked this morning and there's nothing there :mad:

Did get a pay slip for Sept work dated 22/10/10 in yesterdays post.

jen_br

Beccles I tried getting to edinburgh this morning.. and couldn't get out i have so much work its making me feel ill.

I got 5 miles up the road and had to turn around. I woudn't be risking it my husband said roads are worse then yesterday the plows have just made it slick.

Kimitatsu

Well I am a long way south of you lovely scots ladies (happy St Andrews Day by the way) and we currently have 4 inches of snow in the garden (and its still snowing), its taken DH 4 attempts to get off the farm (and twenty minutes to get less than half a mile) boys school is cancelled so I will be cancelling all MS today!

Have to say GfK were really good with me, GR dont reply to any emails and had no one in the office to talk to so they just cancel my jobs......thats fine because when they have an urgent job, I may just not be available! RE - well need I say it! Emailed them over the weekend and expect a snotty email today since no one has replied.

Bare have been fab (but that may be this project manager!) who have said they need the job done by the end of the week so if I can get it done that would be lovely, but to stay safe.

ESA - did anyone else get the email to please note if the shops were adversely affected by snow??? Like they were closed then!