King Kong (2005): Special Edition 2 Disc Set from £2.99! (merged)

dc

Something fishy going on, mine also "dispatched" on the 4th, my email is from "Kevin" and says to wait 2 more postal days.............

" regrettably, some are occasionally delayed by Royal Mail.
Therefore, with this in mind, can I kindly ask you to allow 2 more postal
days for the order to reach you, and for you to then contact me again if you
are still awaiting delivery.
I sincerely appreciate your understanding in this matter."

deddogblues

I have an identical email from Kevin too.

stevebananer

CDWow has an Adam too. If it's an automated response wonder why they bother issuing it with different name at the bottom?
Perhaps if they 'can't fulfil the orders' everyone should ask for the Region 3 two-disc set instead, which they are still happily selling at £4.99.

Cloysterpeteuk

stevebananer wrote:

CDWow has an Adam too. If it's an automated response wonder why they bother issuing it with different name at the bottom?
Perhaps if they 'can't fulfil the orders' everyone should ask for the Region 3 two-disc set instead, which they are still happily selling at £4.99.

That part will be automated too, simply depending on which customer services login account was used.

funnymoney_3

Shouldn't they give proof of postage?

Marquez_2

lyns wrote:

mine was also dispatched on the 4th but still has not arrived

ditto

Marquez

Marquez_2

dc wrote:

Something fishy going on, mine also "dispatched" on the 4th, my email is from "Kevin" and says to wait 2 more postal days.............

" regrettably, some are occasionally delayed by Royal Mail.
Therefore, with this in mind, can I kindly ask you to allow 2 more postal
days for the order to reach you, and for you to then contact me again if you
are still awaiting delivery.
I sincerely appreciate your understanding in this matter."

absolute ditto,

but remember they will have to send us them

divadee

Hi

Thank you very much for your recent order and sorry to hear you are still
yet to receive it.

We fully expect all dispatched orders to be delivered within 7 days
although, regrettably, some are occasionally delayed by Royal Mail.

Therefore, with this in mind, can I kindly ask you to allow 2 more postal
days for the order to reach you, and for you to then contact me again if you
are still awaiting delivery.

I sincerely appreciate your understanding in this matter.


Kind Regards


Kim

the above is what mr divadee got from his account no full refund or free voucher like i got

i dont know whats going on here!!!!!

i hope everything is ok with cd wow as i have preordered dr who and its not out till next month so i hope everything is ok with the company

Nix

Hmmm, mine was from "Craig".

With service like this, no wonder they've got so many people in customer relations!

Agree with Cloysterpeteuk:

Cloysterpeteuk wrote:

...but it's what this represents for my future orders from the company that bothers me...

Will these companies never learn that if you mess with the likes of most, there's no return custom?

Everybody ends up losing out so what's the point?

vauxhall_babe

I received mine in the mail no problem, quick dely. Just have to find some time now to watch it :T