Purchased phone on blacklist

quayside

Hi,

I purchased a iPhone off ebay, which worked perfectly fine for about half an hour then I realised I had no service.

I rung Orange for advice, and they advised me the phone is blacklisted.

The phone was originally on 02 so tried to contact them too.

Spoke to Orange once again, and they said they believe the phone is blacklisted by Orange and they will need for the previous owner to contact them.

I e-mailed the seller on eBay that advised they were unaware it was blacklisted because they had been using it.

E-mailed them back telling them to contact Orange (or their previous service provider) and have yet to receive a reply.

Is there anything I can do (because I would like to keep the phone stupidly) or simply shall I just open a dispute on eBay and get a full refund?

Thanks in advance.

Jon_01

There's nothing you can do (if you could the whole blacklisting thing would be pointless).

Only the original owner can get the block lifted.

I get 1 or 2 calls a week like this about phone bought on the 'bay. . .

robbies_gal

i think the owner might be lieing why would it work perfectly ok for him if it was blacklisted i think hes spinning u a line

bengalknights

gabbyevs wrote: »

i think the owner might be lieing why would it work perfectly ok for him if it was blacklisted i think hes spinning u a line

or quite possible is doing an insurance claim for lost phone

Jon_01

bengalknights wrote: »

or quite possible is doing an insurance claim for lost phone

That's the usual reason.

quayside

Jon_01 wrote: »

That's the usual reason.

Yep, was my first thought.

Back it goes to the seller then!

robbies_gal

bengalknights wrote: »

or quite possible is doing an insurance claim for lost phone

yes that happens alot doesnt it-especially on ebay

Annie._2

There are several reasons a phone is blacklisted, usually because it has been lost or stolen, the subject of an insurance claim or a contract phone where the account is outstanding and the network have placed an IMEI bar on the phone.

Contract the seller and ask him exactly what game he is playing and demand your money back giving a time limit of 24 hours for the money to be back in your PayPal account before you take further action. Once the money is back in your account, you will return the phone.

As soon as you have your money returned, you make the report to PayPal.

quayside

Ann_S wrote: »

There are several reasons a phone is blacklisted, usually because it has been lost or stolen, the subject of an insurance claim or a contract phone where the account is outstanding and the network have placed an IMEI bar on the phone.

Contract the seller and ask him exactly what game he is playing and demand your money back giving a time limit of 24 hours for the money to be back in your PayPal account before you take further action. Once the money is back in your account, you will return the phone.

As soon as you have your money returned, you make the report to PayPal.

Thank you.

Thats the plan of action, I e-mailed him this morning telling him he has 24hours otherwise I'll be having my money back. (No reply of course)

Jon_01

How much feedbacks he got ?

boliston

Ann_S wrote: »

There are several reasons a phone is blacklisted, usually because it has been lost or stolen, the subject of an insurance claim or a contract phone where the account is outstanding and the network have placed an IMEI bar on the phone....

I'm pretty sure they cannot use it as a crude method of credit control. This would effectively make buying ANY contract phone a massive risk, and would often "punish" a totally innocent party as people often sell on their free upgrade and keep using their old phone.