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Anyone dealt with The Jigsaw Store or When Sparks Fly Ltd

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  • I also have fallen foul of this company who are still trading!!!! I ordered some toys from the farm store last June, in short they gave a number of excuses but never dispatched them. I then asked for my money back and they sent me a credit note in email format. Since then I have tried many times to contact them to obtain a refund. There is no facility to pay by credit note on their website so basically I have lost my money. I am sure there are many people who are in the same boat, please report this to action fraud and BBC watchdog as I have done.

    This company cannot be allowed to continue scamming people like this!!!

    If you are considering using 'when sparks fly ltd' do not, you will loose your money. :money:
  • bod1467
    bod1467 Posts: 15,214 Forumite
    If you paid by credit card or debit card then check the articles on Section 75 and Chargebacks. (See links at top of this forum).
  • I'm another victim of When Sparks Fly.

    I bought an easel from easelstore.co.uk, it arrived with no problem and a few weeks later I ordered another - and nothing has turned up, depite them debiting my account.

    Avoid them like the plague.
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