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What can i do now?

Hi
Can anyone guide me on what to do next.
Sent FOS template to Welcome finance for misselling me ppi on the 4/07/10 they never replyed so sent them a second letter on the 31/8/10 telling them that they had 14 days to reply.
Today they sent me a letter telling me that it was done through a broker and to contact them.
They did give an address and tel no for them.
The broker is Enpower Solotions Ltd Poole Dorset has any one had any dealings with them.
When i phoned the no 08717502495 they said it was credit plus and when i pushed them about Enpower Solotions Ltd they told me that they clsed down in 2008.
What is my next move
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Comments

  • di3004
    di3004 Posts: 42,579 Forumite
    ricky9 wrote: »
    Hi
    Can anyone guide me on what to do next.
    Sent FOS template to Welcome finance for misselling me ppi on the 4/07/10 they never replyed so sent them a second letter on the 31/8/10 telling them that they had 14 days to reply.
    Today they sent me a letter telling me that it was done through a broker and to contact them.
    They did give an address and tel no for them.
    The broker is Enpower Solotions Ltd Poole Dorset has any one had any dealings with them.
    When i phoned the no 08717502495 they said it was credit plus and when i pushed them about Enpower Solotions Ltd they told me that they clsed down in 2008.
    What is my next move


    Hi there

    If the business have closed down, maybe it would be a good idea to check if they are listed with the financial compensation scheme (FSCS) if so you should be able to make a claim through these, but they must have been regulated by the FSA when you taken out the loan.

    May i ask what year you taken your loan out with these? thanks.

    More on the FSCS here:
    http://www.fscs.org.uk/contact-us/
    The one and only "Dizzy Di" :D
  • di3004
    di3004 Posts: 42,579 Forumite
    Do you have any of the paperwork on this?

    Just a thought.

    I have found some details on Companies House Search, and when writing in Enpower Solutions LTD this is what it came up with as below and its status is active according to that, but if you have any documentation with that business name on, its worth checking to see if it matches up on the company number.....

    Name & Registered Office:
    ENPR LIMITED
    PRESTON PARK HOUSE
    SOUTH ROAD
    BRIGHTON
    UNITED KINGDOM
    BN1 6SB
    Company No. 06221162



    spacer.gifspacer.gifspacer.gifspacer.gifStatus: Active
    The one and only "Dizzy Di" :D
  • ricky9
    ricky9 Posts: 141 Forumite
    Thanks
    It was taken out on may 2006 all the paper work i have has got welcome finance on it.
    I have just dne a bit of digging on the fsa site and this is what has come up
    309459 - Enpower Solutions Limited
    Current status: No longer Authorised
    Effective Date: 02/01/2007
    Tied Agent:

    Undertakes Insurance Mediation:

    Registered under Money Laundering Regulations:

    Address: Dialstat House
    48 Willis Way
    Poole
    Dorset
    BH15 3TB

    Phone:
    Fax:
    Email:
    Website:
    44 08717 502 495
    44 08717 509 892
    shaun@creditplus.co.uk
    https://www.creditplus.com
  • di3004
    di3004 Posts: 42,579 Forumite
    ricky9 wrote: »
    Thanks
    It was taken out on may 2006 all the paper work i have has got welcome finance on it.
    I have just dne a bit of digging on the fsa site and this is what has come up
    309459 - Enpower Solutions Limited
    Current status: No longer Authorised
    Effective Date: 02/01/2007
    Tied Agent:

    Undertakes Insurance Mediation:

    Registered under Money Laundering Regulations:

    Address: Dialstat House
    48 Willis Way
    Poole
    Dorset
    BH15 3TB

    Phone:
    Fax:
    Email:
    Website:
    44 08717 502 495
    44 08717 509 892
    [EMAIL="shaun@creditplus.co.uk"]shaun@creditplus.co.uk[/EMAIL]
    www.creditplus.com


    Hiya

    Right what I would do then, is contact the FSCS as above first, and if no joy contact the Financial ombudsman service (FOS) where they will guide you from there, but please let us know so we can help you through this too, it looks like they used to be regulated, so that should be okay on that side of it.;)
    http://www.financial-ombudsman.org.uk/contact/index.html
    The one and only "Dizzy Di" :D
  • di3004
    di3004 Posts: 42,579 Forumite
    On companies house search Credit Plus comes up as this.....

    Name & Registered Office:
    CREDIT PLUS LIMITED
    10 MILL LANE
    LONDON
    UNITED KINGDOM
    NW6 1NS
    Company No. 06711469



    spacer.gifspacer.gifspacer.gifspacer.gifStatus: Dissolved 11/05/2010
    Date of Incorporation: 30/09/2008
    The one and only "Dizzy Di" :D
  • di3004
    di3004 Posts: 42,579 Forumite
    More on companies house here below, just write in the name of the company.....in the search box.....

    http://wck2.companieshouse.gov.uk/60a370e07bea362e41da9e03860c8a80/wcframe?name=accessCompanyInfo

    so not sure if they are the same ones, so maybe its best to get them checked out with FSCS first to make sure with them.
    The one and only "Dizzy Di" :D
  • ricky9
    ricky9 Posts: 141 Forumite
    edited 22 September 2010 at 10:34PM
    This is getting unreal when you start digging on the fsa register.
    When i click on individuls and previous involments it brings up
    SXA01437 Mr Shaun Armstrong Active
    SXK01406 Stefan Kondak Inactive
    Then i check Mr Armstrong history

    Controlled functions Firm name
    CF1 Director Enpower Solutions Limited Start date 14/01/2005 End date 02/01/2007
    CF8 Apportionment and Oversight Whichdeal Ltd Start date 02/11/2006 End date3 1/03/2009
    Responsible for Insurance Mediation Enpower Solutions Limited
    Start date 14/01/2005 End date 02/01/2007
    Whichdeal are creditplus how can this be.
  • di3004
    di3004 Posts: 42,579 Forumite
    Yes I know what you mean, I remember trying to make a reclaim with a company called Click Finance ltd, and the ones I used dissolved in 2006, yet the same director/manager are still running Click Companies and claim they have nothing to do with the previous ones, they did as they were part of them, but its a different company number to each one, very frustrating!

    But in your case, do contact the FSCS first and ask if Enpower are listed, then maybe explain about Credit plus otherwise, if this gets too confusing then contact the FOS as a general query and see what they suggest.;)
    The one and only "Dizzy Di" :D
  • marshallka
    marshallka Posts: 14,585 Forumite
    edited 22 September 2010 at 10:51PM
    ricky9 wrote: »
    Hi
    Can anyone guide me on what to do next.
    Sent FOS template to Welcome finance for misselling me ppi on the 4/07/10 they never replyed so sent them a second letter on the 31/8/10 telling them that they had 14 days to reply.
    Today they sent me a letter telling me that it was done through a broker and to contact them.
    They did give an address and tel no for them.
    The broker is Enpower Solotions Ltd Poole Dorset has any one had any dealings with them.
    When i phoned the no 08717502495 they said it was credit plus and when i pushed them about Enpower Solotions Ltd they told me that they clsed down in 2008.
    What is my next move
    Is this ENPOWER or EMPOWER????

    Just found this one

    04316959
    Company Address:
    ENPOWER LTD
    48 Willis Way
    POOLE
    BH15 3TB



    Company Name: ENPOWER LTD
    Company Type:
    Limited Company
    Company No:
    04316959
    Company Address:
    ENPOWER LTD
    48 Willis Way
    POOLE
    BH15 3TB
  • di3004
    di3004 Posts: 42,579 Forumite
    marshallka wrote: »
    Is this ENPOWER or EMPOWER????


    Oh yes there is an Empower as well isn't there?
    The one and only "Dizzy Di" :D
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