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Question about Tiscali....

Ok, I signed up on 24th August and to this day I still have no connection as they state it's a problem with my exchange, so it has been well over a month now. 3 e-mails and 3 calls and still no date for completion.


So I'm going to ring today and cancell my registration.

They should be able to do this straight away, shouldn't they?

will they have already placed a marker on my line? could I get a mac code or wont they have one for me yet.


I recieved nothing they are still messing at my exchange (or so they say) I recieved no modem and they have taken no money from me yet.

many thanks

Comments

  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Perhaps you now believe what you were told back in August!

    Best of luck with the escape.

    :rolleyes:
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • Simon83
    Simon83 Posts: 225 Forumite
    Yeah yeah I know mate,

    learn from your mistakes don't you.

    But can you not atleast help me with my questions
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Sorry I don't know the answers but if they have already asked BT to provide ADSL you will have a marker on your exchange line. They may give you a MAC, although others have had difficulty getting them to provide one, also it may depend on if your exchange is a Tiscali LLU. If they won't give you a MAC, you will have to wait until the marker is removed before any other provider will be able to supply you.

    :eek:
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
This discussion has been closed.
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