re-explorere 9

joe134

Richie-from-the-Boro wrote: »

This is a first in the history of Rapport / UK Banking System. I've never seen it reported on the BBC news or any news system / El Reg etc.

Which bank ? can I assume Alliance & Leicester are closing bank accounts of anyone refusing to put an anti-keylogger on their system ?

I had a long blog on here months back regarding A&l + Rapport in general.I was most reluctant to instal it, but, when A&l stopped my A/c till I supplied screenshot, weeks, and several other banks more or less insist;;I,m glad I I had installed it. It,s no bother, and if anythin goes wrong , I have a tool to use against them.Lots of people had problems of being left hanging, it,s not compatible with several AV,s.If a bank suggests you instal it, you don,y at your own peril if things go belly up.

joe134

Richie-from-the-Boro wrote: »

N.B. - just tested it for you my HSBC Holdings Plc [GB] ~ green padlock with gold hasp ~ is there and works ok. I can assure you that at least with HSBC, the green / gold / lock is fine without Rapport

yes, noticed that,I have numerous A/cs, so want them all on Rapport. May just leave IE9 on, and use Firefox for Rapport only.If webpage is unusable because favourites has been moved then we are in trouble:::

Richie-from-the-Boro

joe134 wrote: »

I had a long blog on here months back regarding A&l + Rapport in general.I was most reluctant to instal it, but, when A&l stopped my A/c till I supplied screenshot, weeks, and several other banks more or less insist;;I,m glad I I had installed it. It,s no bother, and if anythin goes wrong , I have a tool to use against them.Lots of people had problems of being left hanging, it,s not compatible with several AV,s.If a bank suggests you instal it, you don,y at your own peril if things go belly up.

Fair enough my friend, personally I would not have Rapport regardless. My bank have been insisting since day one, I ignore, they insist next time, I ignore, my banking still works ok.

- you have stated that A&L suspended your account because you were not using Rapport ?

I too posted at the outset of Rapport on the subject here in MSE, here is the gist :

There was a post some weeks ago in this section of the forum, reference Virgin / Kaspersky / Rapport ! - I said at that time "" never in a million years, not Virgin, or HSBC Rapport, not with a barge pole. Why trust anyone ? just because it's your bank doesn't make them experts, it arguably doesn't even make them any more expert than you are, yet they frighten you the customer into putting one more piece of software onto your puter. HSBC login system already requires a specific PIN and a variable password [ changes each time you log in ] and a 3 wrong strikes and your locked out fall back position.

I don't trust any of the words that the Okie Island Trading Company have to say about the validity of Rapport, and certainly not their testing methodology. My understanding is it eats RAM, slows your net experience, has low detection capabilities, high false positives, and any program without a reverse gear [ uninstaller ] should not be allowed on any computer. Your computer is your responsibility, keep it, and a good AV, clean and updated and you won't need this extra burden. There's nothing new about keyloggers they've been around since the days of BB's, [ DOS version of the internet ] I'm not sure if (a) the banks have been scammed into paying money to Rapport, by Rapport or (b) the banks are scamming the customers with Rapport.

- all banks, not just HSBC have a ' variable password ' , Barclays for example have a calculator [ pin sentry - see * below ] version of variable password, so even if Rapport was not on your system and a ' bot ' was sent your keystrokes [ see ** below ] they would not be able to [ see *** below] get into your bank. The banks have been negligent, their product assessment is to say the least, very very pedestrian.

- so Raport does not work, but even if it did it's redundant and rendered useless for the reasons given above !
- going back to my earlier observation ' not with a barge pole ' why the banks missed / disregarded the obvious I've no idea other than they will be able to try use it as one more ' cop out ' for not paying out.
* looks like a calculator into which you put your card, it gives you a one time only, unique, pre-entry, 8 digit code that works for a very [ minutes ] limited time.
** in the case of HSBC the variable code is valid for that unique one very limited time only, any bot collecting the info would find it totally useless seconds later.
*** I just logged onto my HSBC account seconds apart from both IE8 & Chrome and my bank let me in, but demanded a different ' variable password '

I'm with HSBC, they want me to install a similar package.
I'm with Virgin Media, they want me to install a similar package
I'm with Microsoft O/S, they want me to install a similar package
I'm with AOL they want me to install a similar package
etc etc

I was with the Midland Bank 24 years ago when I was invited to be a member of their beta test team for internet banking, in those 25 years I've never had any problems whatsoever. Midland is of course now HSBC. I will not be taking up any parties offer to install their software onto my machine. My machine is just that, mine ! Mine to keep clean and un-compromised.

[Deleted User]

bat999 wrote: »

Hi
So probably IE9 will

It will if you install the Codec to enable it to do so.

joe134

Richie-from-the-Boro wrote: »

Fair enough my friend, personally I would not have Rapport regardless. My bank have been insisting since day one, I ignore, they insist next time, I ignore, my banking still works ok.

- you have stated that A&L suspended your account because you were not using Rapport ?

I too posted at the outset of Rapport on the subject here in MSE, here is the gist :

There was a post some weeks ago in this section of the forum, reference Virgin / Kaspersky / Rapport ! - I said at that time "" never in a million years, not Virgin, or HSBC Rapport, not with a barge pole. Why trust anyone ? just because it's your bank doesn't make them experts, it arguably doesn't even make them any more expert than you are, yet they frighten you the customer into putting one more piece of software onto your puter. HSBC login system already requires a specific PIN and a variable password [ changes each time you log in ] and a 3 wrong strikes and your locked out fall back position.

I don't trust any of the words that the Okie Island Trading Company have to say about the validity of Rapport, and certainly not their testing methodology. My understanding is it eats RAM, slows your net experience, has low detection capabilities, high false positives, and any program without a reverse gear [ uninstaller ] should not be allowed on any computer. Your computer is your responsibility, keep it, and a good AV, clean and updated and you won't need this extra burden. There's nothing new about keyloggers they've been around since the days of BB's, [ DOS version of the internet ] I'm not sure if (a) the banks have been scammed into paying money to Rapport, by Rapport or (b) the banks are scamming the customers with Rapport.

- all banks, not just HSBC have a ' variable password ' , Barclays for example have a calculator [ pin sentry - see * below ] version of variable password, so even if Rapport was not on your system and a ' bot ' was sent your keystrokes [ see ** below ] they would not be able to [ see *** below] get into your bank. The banks have been negligent, their product assessment is to say the least, very very pedestrian.

- so Raport does not work, but even if it did it's redundant and rendered useless for the reasons given above !
- going back to my earlier observation ' not with a barge pole ' why the banks missed / disregarded the obvious I've no idea other than they will be able to try use it as one more ' cop out ' for not paying out.
* looks like a calculator into which you put your card, it gives you a one time only, unique, pre-entry, 8 digit code that works for a very [ minutes ] limited time.
** in the case of HSBC the variable code is valid for that unique one very limited time only, any bot collecting the info would find it totally useless seconds later.
*** I just logged onto my HSBC account seconds apart from both IE8 & Chrome and my bank let me in, but demanded a different ' variable password '

I'm with HSBC, they want me to install a similar package.
I'm with Virgin Media, they want me to install a similar package
I'm with Microsoft O/S, they want me to install a similar package
I'm with AOL they want me to install a similar package
etc etc

I was with the Midland Bank 24 years ago when I was invited to be a member of their beta test team for internet banking, in those 25 years I've never had any problems whatsoever. Midland is of course now HSBC. I will not be taking up any parties offer to install their software onto my machine. My machine is just that, mine ! Mine to keep clean and un-compromised.

Hi, Thanks.I have been with HSBC/Midlands 50 years, and I agree with all of what you have stated, probably on the same link, (savings) months ago, so we have probably had this discussion before.A&l are not the best, in fact , they are the worst, I no longer deal with them.That,s the first, and only time I have been compromised, and it,s not nice, A&l , made it worse.I do not personally notice any difference in my comps performance with it on, but, I,m probably not as computer savvy as yourself.One can only go with ones own experiences, I view it as another tool in my armament.A&l, insist that their login page is not stored in favourites? Each bank is different, and as you say, as long as pc is A/V,d etc, then it should be ok. BUT, mine was, but A&L said I had been compromised, so I do as they say, and HSBC, and if anythin goes wrong, then, the onus is on them, not me.Most of this blog say IE9 is not too good,persnally, I cannot see any difference, and if favourites is to the right and not the left, and the bar is narrower, that, doesn,t bother me, each to their own,there,s plenty options.Peace of mind is more a concern to me when using my pc, safety first,ergonomics, second.I thank you for your input, cheers

23n1th

Richie-from-the-Boro wrote: »

Fair enough my friend, personally I would not have Rapport regardless. My bank have been insisting since day one, I ignore, they insist next time, I ignore, my banking still works ok.

- you have stated that A&L suspended your account because you were not using Rapport ?

I too posted at the outset of Rapport on the subject here in MSE, here is the gist :

There was a post some weeks ago in this section of the forum, reference Virgin / Kaspersky / Rapport ! - I said at that time "" never in a million years, not Virgin, or HSBC Rapport, not with a barge pole. Why trust anyone ? just because it's your bank doesn't make them experts, it arguably doesn't even make them any more expert than you are, yet they frighten you the customer into putting one more piece of software onto your puter. HSBC login system already requires a specific PIN and a variable password [ changes each time you log in ] and a 3 wrong strikes and your locked out fall back position.

I don't trust any of the words that the Okie Island Trading Company have to say about the validity of Rapport, and certainly not their testing methodology. My understanding is it eats RAM, slows your net experience, has low detection capabilities, high false positives, and any program without a reverse gear [ uninstaller ] should not be allowed on any computer. Your computer is your responsibility, keep it, and a good AV, clean and updated and you won't need this extra burden. There's nothing new about keyloggers they've been around since the days of BB's, [ DOS version of the internet ] I'm not sure if (a) the banks have been scammed into paying money to Rapport, by Rapport or (b) the banks are scamming the customers with Rapport.

- all banks, not just HSBC have a ' variable password ' , Barclays for example have a calculator [ pin sentry - see * below ] version of variable password, so even if Rapport was not on your system and a ' bot ' was sent your keystrokes [ see ** below ] they would not be able to [ see *** below] get into your bank. The banks have been negligent, their product assessment is to say the least, very very pedestrian.

- so Raport does not work, but even if it did it's redundant and rendered useless for the reasons given above !
- going back to my earlier observation ' not with a barge pole ' why the banks missed / disregarded the obvious I've no idea other than they will be able to try use it as one more ' cop out ' for not paying out.
* looks like a calculator into which you put your card, it gives you a one time only, unique, pre-entry, 8 digit code that works for a very [ minutes ] limited time.
** in the case of HSBC the variable code is valid for that unique one very limited time only, any bot collecting the info would find it totally useless seconds later.
*** I just logged onto my HSBC account seconds apart from both IE8 & Chrome and my bank let me in, but demanded a different ' variable password '

I'm with HSBC, they want me to install a similar package.
I'm with Virgin Media, they want me to install a similar package
I'm with Microsoft O/S, they want me to install a similar package
I'm with AOL they want me to install a similar package
etc etc

I was with the Midland Bank 24 years ago when I was invited to be a member of their beta test team for internet banking, in those 25 years I've never had any problems whatsoever. Midland is of course now HSBC. I will not be taking up any parties offer to install their software onto my machine. My machine is just that, mine ! Mine to keep clean and un-compromised.

I'm with Halifax and Alliance and Leicester none of them have asked me to install software like this, neither has M$. How come they're asking you?

@joe134

If they suspended my account for not using their software I'd close that same account for good. That is called blackmail and I think is illegal.

[Deleted User]

bat999 wrote: »

Which codec did you have to install?

Looks as if you only need to have the VP8 and DirectShow codecs installed

Richie-from-the-Boro

HiYa 23n1th,

I'm not with Alliance and Leicester, joe134 [ see #23/24/27 ] is, the comments below on Virgin / HSBC / AOL & Microsoft were a tongue~in~cheek reference to BigBrother companies insisting they know best how to protect me, and as you already allude to the snide blackmail if you don't do what we are told.

Rapport should be spelled with a capital C - Crapport and joe134's observation that A&L insists that their login page is not stored in favourites just shows you how stupid their tech dept is. No one in their right mind is going to store the [ one of three ] first password and tick the remember~me~box.

Importantly the URL they don't want in joe134's favourites is distributed and redistributed several billion times a second by the worlds search engines.

Conclusion, Alliance and Leicester haven't a clue and they get my stupid boy picture !

I'm with HSBC, they want me to install a similar package.
I'm with Virgin Media, they want me to install a similar package
I'm with Microsoft O/S, they want me to install a similar package
I'm with AOL they want me to install a similar package
etc etc

Stupid Boy - Alliance and Leicester:

RobTang

Richie-from-the-Boro wrote: »

Rapport should be spelled with a capital C - Crapport and joe134's observation that A&L insists that their login page is not stored in favourites just shows you how stupid their tech dept is. No one in their right mind is going to store the [ one of three ] first password and tick the remember~me~box.

Importantly the URL they don't want in joe134's favourites is distributed and redistributed several billion times a second by the worlds search engines.

But the fact you bank with [Insert Bank Here] ins't redistributed a billion times.

I think you overestimate the abilities of your average user and their habbits. Just because an act seems stupid doesn't mean it doesn't happen or that people do it regularly.

Richie-from-the-Boro

RobTang wrote: »

But the fact you bank with [Insert Bank Here] ins't redistributed a billion times.

I think you overestimate the abilities of your average user and their habbits. Just because an act seems stupid doesn't mean it doesn't happen or that people do it regularly.

- I've just put : personal banking HSBC into google, and it returned ; http://www.hsbc.co.uk/1/2/
- precisely the same as my login URL http://www.hsbc.co.uk/1/2/ in my Favourites
- its right there in the search engine my friend ! so a billion is a reasonable guesstimate
- if it is not redistributed a billion times, how many is it on your guess-ometer?

On point two, it's an inarguable truth RobTang.