Paypal Declined my Obvious Claim

shahidemran

kevinyork wrote:

Yup mine has helped me out for low value items too. Did you pay for shipping on top of the £99 that would take the transaction value over £100?
......
... Why not let us have their i.d.?

That was £99.02 including delivery, To find ID search Item # 110014592598.

blackcateddie

I had a problem with a broken jug I bought from ebay, used paypal and they denied my claim.Even though the photo was decidely different and the item was clearly described as in mint condition. I read the paypal sucks website and found the Irish based offices for paypal and rang them up. Although it took ages to speak to the person dealing with my claim they agreed that they should have asked me for independant verification by a specialist and because they didn't follow protocol they refunded my money ( approx £56) I know they say that any decision is binding, in this case it wasn't so maybe if you try calling, they may be more honest.

darkcloudi

This is a fraudlent transaction so should be protected under the Credit Card terms and conditions. You have the required evidence therefore just phone the credit card company and see what they say.

I've claimed less transaction amounts.

Paypal aren't really that helpful - there was one guy who must have made at least £3000 out of 10 people (including myself) a while back by selling an item he never had. Paypal were jokes they were only willing to offer £105 and I paid £300. All I did was a chargeback and got the money back from the credit card company and paypal then hassle the seller to get there money back. Paypal weren't happy with that but I was

Always use a credit card regardless of the transaction amount.

kriss_boy

Right,

To buy a mobile fone on ebay you have to be aware of certains things. If you are not then you are leaving yourself open to disapointment and financial loss.

Any chance we can see the listing you bid on?

From the sellers point of view he may have clearly stated the fone works on orange but cannot vouch for it working on other networks.

The fact that the fone was reported stolen is of no signifance because lets face it, youd be niave to think that half the fones on ebay arent upgrades that have been sold or fones which have been stolen or reported lost. The seller could be perfectly genuine.

MyUserNamesTaken

The other thing to do would be to report it to the police. You've been sold stolen goods. The seller should get a visit from his local PC Plod.

I would also email the seller telling him that Orange has confirmed that the phone was stolen and that if he does not give you your money back, you will report him to the police. Interestingly enough, he seems to sell quite a few car stereos, too.

kevinyork

kriss_boy wrote:

From the sellers point of view he may have clearly stated the fone works on orange but cannot vouch for it working on other networks.

The fact that the fone was reported stolen is of no signifance because lets face it

If a phone is barred because of theft it wont work on any network, even its original one, except outside the UK.

The fact the fone was reported stolen is of absolute significance. Handling stolen goods?? Seem to remember this is a criminal offence. If the seller was genuine he would have defended his reputation and reacted to the compaint being made.

Looks like no feedback has been left for the transaction yet maybe because the OP fears retaliation by way of a negative. If this doesnt deserve a negative to warn other buyers Im not sure what does and a strong factual negative such as 'Sold me a phone which Police confirmed was stolen but would not resolve' would hit his sales of other phones for sure.

I found this article about eBay banning sales of mobile phones...

What PC Article

...not that eBay are particularly efficient in cleaning up their site. They may talk a good game to the press and authourities but when it comes to actioning reports they are less than effective. However, this link includes a website to check the IMEI of a phone BEFORE you buy it to see if its stolen. Never knew about this facility. I reckon anyone selling a stolen phone is very unlikely to offer the IMEI number to potential buyers to check out before bidding though!

shahidemran

kriss_boy wrote:

Right,

...
Any chance we can see the listing you bid on?
...

To see the listing of phone please search for Item # 110014592598 on ebay.

kriss_boy

kevinyork wrote:

The fact the fone was reported stolen is of absolute significance. Handling stolen goods?? Seem to remember this is a criminal offence.

Duhhh.. im simply pointing out that if your buying a mobile fone on ebay you'd be stupid to think your doing so lawfully. 99% of the phones are either stolen, fake auctions, or jus unwanted upgrades.

As far as I was aware all fone companies do not permit you to sell unwanted upgrades?!?!?!? because if you cancel the contract all the phones in those names would become inoperable?

frivolous_fay

kriss_boy wrote:

Duhhh.. im simply pointing out that if your buying a mobile fone on ebay you'd be stupid to think your doing so lawfully. 99% of the phones are either stolen, fake auctions, or jus unwanted upgrades.?

Crikey, that's a bold claim. Care to back it up?

kriss_boy wrote:

As far as I was aware all fone companies do not permit you to sell unwanted upgrades?!?!?!? because if you cancel the contract all the phones in those names would become inoperable?

Obviously if you cancel your contract you'd be obliged to return the phone. I imagine most people factor this in when they're selling them.

And out of contract, the phone is yours anyway, so why shouldn't you sell it?

shahidemran

I called my credit card company, although its more than 45 days (Due to paypal useless investigation) and amount is les than £100, they are ready to investigate. Hopes for the best...Otherwise I'll continue toward MoneyClaimOnline...I'll keep you updated.

Thanks for all of you.