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Am I being thick?
I've been using my mobile which is with O2 to call 0800 numbers. I have thought for a while that if you remove the first zero from the number, then the call will be taken out of your available minutes for that month.
When I call an 0800 number, I get the following message:
"Access to the number you have dialled is not free of charge from mobile phones. Please redial without the first zero.!"
Now to me, that means, if I redial without the zero then I won't be charged. Otherwise, what's the point in redialling? Why not just put a message on saying you'll be charged and the continue the call?
Anyway, I've got my bill this month with £20 worth of 0800 calls.
I called O2 today to explain and see if they'd wipe the charges but they weren't having any of it. In their words, "it's obvious that when you call back without the zero that the charge would stand".
What do you guys think?
When I call an 0800 number, I get the following message:
"Access to the number you have dialled is not free of charge from mobile phones. Please redial without the first zero.!"
Now to me, that means, if I redial without the zero then I won't be charged. Otherwise, what's the point in redialling? Why not just put a message on saying you'll be charged and the continue the call?
Anyway, I've got my bill this month with £20 worth of 0800 calls.
I called O2 today to explain and see if they'd wipe the charges but they weren't having any of it. In their words, "it's obvious that when you call back without the zero that the charge would stand".
What do you guys think?
0
Comments
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I have to admit i know that 0800 numbers are not free from mobile phones.
But the message you got was a bit ambiguous to say the lease.make the most of it, we are only here for the weekend.
and we will never, ever return.0 -
http://giffgaff.com/index/pricingYou do surprise me, i presumed that they were all chargeable.
"Free numbers:
We also believe that a free number should be just that, so all 0800 and similar numbers really are free."Stompa0 -
http://giffgaff.com/index/pricing
"Free numbers:
We also believe that a free number should be just that, so all 0800 and similar numbers really are free."
Great but how does that help the OP?0 -
that rule changed in sept 07...0
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I'm not sure why 0800 is not free if calling a landline is free as it's not as if there is any cost incurred by the network over and above the cost of calling a landline number0
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0370 437 0800
ANURADHA KOIRALA ??? go on throw it in google.0
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