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Wentworth direct finance, taken £59 without my consent!

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  • turts2008 wrote: »
    I applied online at Wentworth finance about 3 weeks ago having been recommened by a friend, I have a bad credit rating having just come out of uni, overdrafts and that sort of thing.
    However, I remember them calling me a few days after I applied online, they wanted my bank details, and I asked "Will any money be taken off this card?"

    They said that it wouldnt and that it would just be used to check my rating and if was possible for me to take the loan out. Ofcourse they said it was fine and they would send a form out to me that I would have to send back, but just logged into my online banking and £59 has been taken out my account without me sending back utility bill/pay check etc. (Going over my overdraft on that particular one as well, so going to be charged from the bank!)

    Not once did I send back the forms they gave me, having looked on here I decided I would not proceed with the loan as there have been some terrible cases. Absolutely furious!

    What should my next plan of action be? Get the call listened to? I have tried them about 5 times just now, says there open until 10pm 7 days a week, but each time no answer. Should I contact the financial ombudsman?
    I also used wentowrth, they told me despite bad credit a loan from them was fine, just a higher interest rate.? then when i gave my car details, i also was promised no money would be taken out until i recieved my loan. I never recieved any documentation at all, A week later 69.00 was taken from my bank, and like you say, they never answer the phone on the number shown. what can be done??
  • Apples2
    Apples2 Posts: 6,442 Forumite
    they never answer the phone on the number shown. what can be done??

    I wonder that too! What on Earth can be done? How can we get out of this mess?

    Hold up squire, maybe we could go back a page and read the flippin thread we are posting on. Maybe there is some information which might help us.
    You never know.

    Maybe one of us must have seen the info to be able to quote from one of the replies, maybe it was me, maybe it was someone else.
  • turts2008 wrote: »
    Not the best written English I have seen ^^^. :rotfl:


    Great news, recieved a cheque from Wentworth in the post today for £59, hand written from a Lloyds account, which makes me think the company is even more dodgy. In the letter I sent via recorded delivary, as Apples stated. I threatened Wentworth that I would take legal action & contact the trading standards (in whom I lied and said a relative whom worked for them :eek:)

    So happy to have recieved this back today, popping into the bank, lets just hope the cheque will clear!

    If anybody ever needs any help with their refund and would like me to email them the letter template that I sent Wentworth let me no.

    Learn from my mistake, never to cross paths with loans companies before doing extensive checks on them.


    Hi there, just seen your post and i am yet another of them idiots that has been caught out by these awfull people, if i could have a copy of the letter you sent to them that would be great, my email addy is [EMAIL="jaqui51724@msn.com"]jaqui51724@msn.com[/EMAIL]

    Regards Jacky
  • Hi there, just seen your post and i am yet another of them idiots that has been caught out by these awfull people, if i could have a copy of the letter you sent to them that would be great, my email addy is [EMAIL="jaqui51724@msn.com"]jaqui51724@msn.com[/EMAIL]

    Thank you
    Regards Jacky
  • geoffky
    geoffky Posts: 6,835 Forumite
    There are no loans
    for people who have bad credit because all you people never paid them back and they have all gone now...so you all killed the goose that laid the golden egg..
    Stop trying or you will be kindly relieved of your money by the scammers.
    It is nice to see the value of your house going up'' Why ?
    Unless you are planning to sell up and not live anywhere, I can;t see the advantage.
    If you are planning to upsize the new house will cost more.
    If you are planning to downsize your new house will cost more than it should
    If you are trying to buy your first house its almost impossible.
  • turts2008 wrote: »
    Not the best written English I have seen ^^^. :rotfl:


    Great news, recieved a cheque from Wentworth in the post today for £59, hand written from a Lloyds account, which makes me think the company is even more dodgy. In the letter I sent via recorded delivary, as Apples stated. I threatened Wentworth that I would take legal action & contact the trading standards (in whom I lied and said a relative whom worked for them :eek:)

    So happy to have recieved this back today, popping into the bank, lets just hope the cheque will clear!

    If anybody ever needs any help with their refund and would like me to email them the letter template that I sent Wentworth let me no.

    Learn from my mistake, never to cross paths with loans companies before doing extensive checks on them.

    Please could you send me your letter template you used for refund?
    Many thanks
  • Please could you email the letter template you used to obtain your refund from Wentworth Direct Finance.

    Please email me at: mw12@fsmail.net

    Kind Regards
    Vera 10
  • Peelerfart
    Peelerfart Posts: 2,177 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    This thread was started in 2010 Vera, might be worth asking the question in a new thread as the OP might not give a shiny one anymore.
    Space available for rent
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Peelerfart wrote: »
    This thread was started in 2010 Vera, might be worth asking the question in a new thread as the OP might not give a shiny one anymore.

    Might also want to remove the email address from the post. Othwerwise Vera will soon be receiving all the loan offers she could ever have dreamed of....
  • Peelerfart
    Peelerfart Posts: 2,177 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Might also want to remove the email address from the post. Othwerwise Vera will soon be receiving all the loan offers she could ever have dreamed of....

    And offers of help with her erectile problem! :rotfl:
    Space available for rent
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