ASDA battery acid in eye!

wealdroam

stephen77 wrote: »

i think some of the above posters are missing the point that they leaked with in 24 hours of using. We are not talking about a month of use in a high capacity appliance, Just a day

That is a very small amount of time for a battery to leak in. I would guess the battery was A) made poorly stored in unsuitble conditions.

Either is ASDA/manufacturer responsability and not the OP's

I take your point Stephen, but one should never use non-rechargable batteries in a device which has a charger.

Surely everyone realises that when a cordless phone is placed on its cradle then the batteries in the handset are being charged. I am pretty sure this will be mentioned in the phone's instruction book.

This is dangerous.

It can of course lead to damage to the batteries.... hence the leaking.

I really do not think one can blame Asda for that user error.

I wonder whether the pc speakers also have a mains connection?

Helix

wealdroam wrote: »

I take your point Stephen, but one should never use non-rechargable batteries in a device which has a charger.

I wonder whether the pc speakers also have a mains connection?

Or even possibly USB to provide power.

Chimpofdoom

stephen77 wrote: »

i think some of the above posters are missing the point that they leaked with in 24 hours of using. We are not talking about a month of use in a high capacity appliance, Just a day

That is a very small amount of time for a battery to leak in. I would guess the battery was A) made poorly stored in unsuitble conditions.

Either is ASDA/manufacturer responsability and not the OP's

Well as others have said, cordless phone + normal batteries?! But you've also hit the nail on the head with one of your points.

The batteries are Asda smart price, you can buy 6 AA batteries for a pound! Now asda has to make profit on this, so roughly say its 16.7p per battery in that pack, manufacturing probably costs them 10p (give or take).

Now compare that to a pack of Duracell that costs 3.98 for 4... now Duracell are obviously expensive but then they are better quality batteries! From what I remember, even the RAF used non branded Duracell batteries!

fluffnutter

You went to A&E on a bank holiday and only had to wait two hours?! That's a better story; you should have done "NHS - praise about A&E waiting times".

I'm sorry to hear about what happened; I'd have found it very frightening and thankfully your eyes are OK. However, compensation is based on what did happen, not what could have happened and in this instance, you weren't permanently hurt. I also can't help thinking.. buy decent batteries. 'Asda smartprice' says it all.

maninthestreet

Was there any kind of expiry date on the batteries or their packaging? Zinc Chloride is old fashioned battery technology - stick with alkaline batteries, from well-known manufacturers. e.g duracell. I've yet to have any durcell battery leak when it goes flat, even if left in a completely discharged state in a device (I don't recommend you do this, by the way).

thisuseridistakenagain

Mmm i think they might go for a good will gesture, wait and see what they come up with.

possibly a new mini speakers or remote would be fair.

wealdroam

roonie_222 wrote: »

and yet its ok they leak in my tv remote?!!!!

You did not mention leaking batteries in your remote control in your original post. Is this a later event?

roonie_222 wrote: »

...clearly faulty batteries regardless of my uses for them

I cannot understand this statement.

Clearly this is phenomenon is due to a 'user error'.

You have mis-used non rechargable batteries.

Nothing more to be said.

SohoAnthem

I haven't read the comments but I have had batteries from ASDA before and used them in my iPod docking station, they didn't last very long and I went to change them it was wet. I didn't even know it was the battery leaking but still went and washed my hands afterwards.

Imo, better to be safe than sorry and I always wash my hands if I come into contact with an unknown liquid.

The batteries are terrible though, however this was back in April-ish so no idea if they are still bad.

Mupette

Have you actually contacted ASDA yet, if yours leaked then shouldn't they be told asap so that they can investigate/remove all on shelves as a safety issue?

Darksun

The first step is to go into the store and report the issue you had. The store is obliged to report it to head office, and head office *should* act on it, where appropriate (so if for example there is a safety issue, they will investigate and take corrective action).

Next, write a letter to Head Office outlining exactly what happened, and include details of any actual losses incurred by yourself (missed time from work, etc). I wouldn't include details about 'what if my kids had...' etc, as this isn't really relevant, since it didn't happen it's just speculation and ASDA are capable of that themselves.

Wait to see their reply, then you can decide how next to proceed.