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MSE News: Over 40% of cashback site users don't get paid
in Shop but don't drop
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This why I am here. I am beginning to wonder if these sites are just a con. I changed my gas & elec supplier through Quidco with the promise of £80 back - on checking my account, I see it has been refused. I have received £3.50 from Quidco so far and note that they want me to put in my bank details again in order to pay me another £3.50 - why?? I can see the security lock at the bottom of the page, but I am always wary of putting in this kind of information willy-nilly. They evidently already had my bank details.
What is the point of advertizing cash back, when there is a possibility of the Company then refusing to pay up? Smacks at fraud to me. I feel inclined to give up on comaprison sites. :mad:
Yeh it can be annoying this! I'd suggest submitting a query on Quidco if you haven't already done so. Also, in general, it's probably best to choose which product to buy without taking cashback into account. If that product then happens to have cashback available then the cashback is an added bonus: if you end up not receiving the cashback then at least you chose the best deal anyway.
Since writing my disapointment about cahsback sites, I must say that things have improved.
I recently got £50 back from Aviva which was surprise and meant my car insurance, fully comp was less than £200.
The best way to get cashback is to clear cookies and history from your computer. Avoid checking other discount sites and coupons etc before purchase as your web address gets logged in there and that is why you can miss out.... or clear your cache again.
Topcashback is working well for me now and I was a big critic. £75 cash windfall on it's way to my bank account
I've been locked out for a while due to 'site issues' requiring existing members to authenticate their email addresses yet no email link ever arrives.
No response yet to sort this out - is Topcashback financially secure?
My father in law thought he had been locked out of his account, but when he contacted TCB they told him that his account was closed!
He never asked for it to be closed and had over £100 cashback to be paid,I emailed TCB on his behalf to be told to expect a reply within 10 days!
I think there are some major problems in their IT, as I have had cash back showing payable but unable to withdraw and then it disappears completely.
The "customer care" is very poor,will only be using Quidco once this debacle is sorted.
Each time I've been declined my cashback by Holland and Barratt I've placed a claim- normally this helps and I win (I don't make things up when I make a claim, so in my mind the fact this ends up as OK and I get my cashback isn't "great/fantastic" it's "about b***** time!") I don't however get my cashback paid by Holland and Barratt any time I make a claim despite using a cashback site each time fair and square.
I'd say in terms of cashback they should owe me around £25 to £30 within the past year or so. I now don't shop with them because of this. They were never irreplaceable. Boots, Superdrug and a range of other websites will offer just as good a service and as I'm not worried about missing out on the cashback because H&B never pay up, I'm not missing out on anything and in fact gaining points and less contempt from them as a service instead.