MSE News: Over 40% of cashback site users don't get paid 31 August 2010 at 11:21AM in Shop but don't drop 65 replies 18.2K views

stampede

snugglepet20 wrote: »

I buy a lot of stuff from Mothercare via Topcashback and for some reason it never registers but it does track. Then I fill out a little form and Topcashback gets me the money. Technically I guess I am one of the 41% but I have always got my money and I do not blame Topcashback as it is clearly a Mothercare fault.
Articles like this will make people think cashback sites are scams and they will miss out on savings

It sounds like you are blocking cookies on your system.

roo9

the suncash back site. is a rip off they keep the money.i have had big probs with them and they have had the cash back off retailer which i have phoned to check.when you query it too much they ignore your emails.so far they have ripped me off for over£100.

KEEP AWAY FROM THIS CASHBACK SITE

N9eav

I am one of the percentage who lost out. Quidco owed me £70 for a car insurance deal with Norwich union. No money came. I complained, they said they had no record of my transaction..... Complete scam

JasX

N9eav wrote: »

I am one of the percentage who lost out. Quidco owed me £70 for a car insurance deal with Norwich union. No money came. I complained, they said they had no record of my transaction..... Complete scam

oh the idiots are all biting and comming out of the woodwork now, do you think we could get a spam / abuse type button for 'awful MSE journalism' to nip these things in the bud earlier?

stampede

I wonder whether this thread may be why they received the survey data they did.
http://forums.moneysavingexpert.com/showthread.php?t=2600107

Also makes me wonder whether someone with a major gripe about a site has kept going back under a different IP & filling out numerous surveys & skewing the data.

danthemoneysavingman

When are MSE going to respond to the comments here? Seems rather important they remove this article or clarify it ASAP!!!

smk77

N9eav wrote: »

I am one of the percentage who lost out. Quidco owed me £70 for a car insurance deal with Norwich union. No money came. I complained, they said they had no record of my transaction..... Complete scam

Are you serious???

I've had 50 transactions on quidco. 1 of which was declined (£1 for a free o2 sim card which I didn't recieve anyway) and 1 that took over a year (£30ish from o2).

Yesterday I ordered photos from Asda using quidco. 200+ photos got me the 10p rate rather than 19p/20p per photo. Quidco offered 8% but this appears to have been applied at the 20p rate rather than 10p rate as it tracked a £56 transaction rather than a £28 transaction. So, I've effectively got 16% cashback tracked!

I've had big cashbacks recently from eOn and Alamo.

I've made £465 from quidco over about 4 years.

Just because you've been unlucky (the 37% of the 41% who fail to get cashback AND have an unsuccessful claim) certainly doesn't make it a scam...

markmathsn

I'm afraid this distorted article, caused by ignorance (or manipulation) of statistics, is unworthy of MSE.

In my case for example, I would count as one of the "40%" as I have complained (nicely) to TopCashBack, and one payment never did come through. But I have had dozens of successful payments totalling over £600, and would (and do) wholeheartedly recommend them.

So, Martin Lewis, please assert your principles with those you employ as writers, and make sure MSE does not end up in the "Daily Nail" journalistic mould.

Regards, Mark

[Deleted User]

N9eav wrote: »

I am one of the percentage who lost out. Quidco owed me £70 for a car insurance deal with Norwich union. No money came. I complained, they said they had no record of my transaction..... Complete scam

I'm pretty new to this game and have to say that Quidco has always paid up. So far a total of about £125 over two years allowing for the £5 annual 'fee'. Only problem hasn't been their fault - the affiliate that Petplan were using went broke and I lost out on £26 ... but definitely not a scam.

Toptipper

I am surprised that there has been little attempt yet in the thread to distinguish between the good guys and bad. In my experience I have found some cashback sites are very good - even making goodwill payments out from their own funds when something has obviously gone wrong with a cashback claim. As for several of you who have written above, my experience with Quidco and Topcashback has been excellent with very occasional need to place a claim before eventually reaching a successful outcome, but normally payouts happen without any further problem for me. Give or Take and Cashbackkings have also paid out on the few times I have used those sites.

HOWEVER, my experience with cashbacking.co.uk (NB NOT cashbackkings!) has been appalling. Searches have revealed other people too have had similar experience with this site and I wish there was a way that such sites (I guess there may be others) could be investigated for fraudulent activity, as alas that seems to be what it is. Had I used cashbacking as my first foray into cashback sites I would certainly have given up and probably tarred all with the same brush.

I have written to MSE and similar sites before in the hope that something could be done, but as yet to no avail. It is wrong if a site accepts payments from retailers, including Amazon in this case, as a result of customers' transactions made via the site, but then keeps all the money. If a full investigation cannot be done, then I urge others to join me in trying to let 'the world' know this is a site to avoid.

Maybe this thread is a chance to start this?