Tesco misprice discussion area part 10

toadyfrog

MyUserNamesTaken wrote:

Don't accept that. Ring back and tell them what I have just written in my previous reply. If they still won't budge, take it to Trading Standards, as it is an offence to display misleading price indications.

I have email back and awaiting their response. Thanks for the advice though.

itscheapandiwantit

toadyfrog wrote:

I have email back and awaiting their response. Thanks for the advice though.

Emails get ignored, phone calls don't

MyUserNamesTaken

itscheapandiwantit wrote:

Emails get ignored, phone calls don't

Totally agree with this. It's far easier for them to tell you to !!!!!! via email than it is when they're talking to you on the phone. It's also easier for you to get your point across over the phone, as you have the chance to counter all the BS as it is said to you.

PHONE THEM UP!

coolio_2

toadyfrog wrote:

So is this the £20.00 off when bought with airtime phone. Did you get a refund already on friday or did they say you were entitled to one and have no refused.

Thanks

Yes, for the airtime voucher is what I was offered instore. I declined. I emailed, and the email was finally answered yesterday. In the meantime I had called, and they told the store to refund the whole lot - phone and airtime. I went in and collected (after some hassle)

Saw23

Whilst in my local Tesco I was browsing some clothes for my little boy. Saw the following sign, "2 for Six pound on ANY boys 5 pound Long sleeve tops."
I bought 2. I had bought 2 different ones of these a few weeks ago and they are really nice. After getting through the checkout I checked my receipt and guess what, no discount came off. I went to CS desk and after a 10 minute wait fot the clothing supervisor to come down I explained that I would be back as I had to go and pick my son up from playschool.
When I returned to the shop I was told that I had picked up the wrong ones. I needed to go and change them. I tried to argue the point that it did say"ANY" and the cs girl (different one to before) told me I had been overcharged and that I was entitled to a refund and the item for free. Can some one help me, was I right or was I wrong? Surely if it says "ANY" 5 pound tops I was right. They were both 5 pounds.
Thanks.

newbs23

newbs23 wrote:

Hi All,

Quick update - I also purchased an Xbox 360 today. Different store, Same problem. Thats two (PSP and Xbox 360) to take to CS on Monday.

I took some previous advice and walked away with the products and receipt with no refunds against anything. Looking forward to Monday :-)

Many thanks for all your advice!

I will keep you updated of any progress.

Hi all,

Update - I have recieved a full refund for the xbox and I now have the cash in hand to purchase my PSP

Thanks for all your help throughout :-)

mandy_moo_1

Saw23 wrote:

Whilst in my local Tesco I was browsing some clothes for my little boy. Saw the following sign, "2 for Six pound on ANY boys 5 pound Long sleeve tops."
I bought 2. I had bought 2 different ones of these a few weeks ago and they are really nice. After getting through the checkout I checked my receipt and guess what, no discount came off. I went to CS desk and after a 10 minute wait fot the clothing supervisor to come down I explained that I would be back as I had to go and pick my son up from playschool.
When I returned to the shop I was told that I had picked up the wrong ones. I needed to go and change them. I tried to argue the point that it did say"ANY" and the cs girl (different one to before) told me I had been overcharged and that I was entitled to a refund and the item for free. Can some one help me, was I right or was I wrong? Surely if it says "ANY" 5 pound tops I was right. They were both 5 pounds.
Thanks.

if it definitely said 2 for £5 then you've been overcharged and are entitled to R&R

crimsonmaj

toadyfrog wrote:

I've pm'd you

Didn't get pm but if I have been refunded so should you. The sign is very misleading. I have a copy if you need it.

MyUserNamesTaken

newbs23 wrote:

Hi all,

Update - I have recieved a full refund for the xbox and I now have the cash in hand to purchase my PSP

Thanks for all your help throughout :-)

Uh...stupid question time. Why are you buying a PSP when you got one over the weekend from Tesco? Your first post said that you'd picked up a PSP in one store and an Xbox in another and that you would be talking to HO about both on Monday.

coolio_2

so is the psp still going through wrong? what game should we be looking out for?